Display Error/Status Messages
Error Message Possible Cause Recommended Action
Err: Sensor No sensor connection with transmitter. Check sensor and cable connections in accordance with this manual.
Connection between transmitter and sensor. Contact Technical Support.
Supply voltage too low. Contact Technical Support.
Grounded coils in meter. Contact Technical Support.
Water in sensor. Contact Technical Support.
Err: Empty pipe Pipe may not be full. Make sure all trapped air is out of system.
If fluid or fluid conductivity, recalibrate the parameter.
Err: Full scale Actual flow rate is exceeding
programmedflow.
Reduce flow rate or increase the programmed full scale value by more than 5%.
Err: AD-Range AD-Converter is exceeding signal limits. Check the grounding scheme of the meter installation. See grounding section in
this manual. Verify pipe is not empty.
Err: AD-INT Initialization of AD-Converter unsuccessful. Contact Technical Support.
Err: Rollover Rollover counters have exceeded limit. Clear all totalizers.
Err: Rollover Status Totalizer rollover has occurred. Reload totalizer then clear all totalizers.
Err: Simulation I/O simulator is enabled. Disable simulator in I/O menu.
Err: Coil Meter not connected.
Connection to meter interrupted.
Sensor electronics or coils defective.
Check if meter is connected and make sure that cable connection is not
interrupted. Contact Technical Support if not resolved.
Wrn: Pulse Sync False synchronization of pulse output. —
Err: ADC range Input signal from sensor too high. Check the grounding scheme of the meter installation. See “Meter Grounding and
Potential Equalization” on page 15 for instructions.
Repair of Faults
Disconnect all units from power supply and have it repaired by a qualified service person if any of the following occurs:
• The power cord or plug is damaged or frayed.
• The unit does not operate normally when operating instructions are followed.
• The unit was exposed to rain/water or a liquid has been spilled into it.
• The unit has been dropped or damaged.
• The unit shows a change in performance, indicating a need for service.
Troubleshooting
Page 63 March 2022 MAG-UM-01272-EN-21
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