Important information
8
NGRM7xx_D00292_07_M_XXEN/02.2022
1.2 Technical support: service and support
For commissioning and troubleshooting Bender offers:
1.2.1 First level support
Technical support by phone or e-mail for all Bender products
Questions about specific customer applications
Commissioning
Troubleshooting
Telephone: +49 6401 807-760*
Fax: +49 6401 807-259
In Germany only: 0700BenderHelp (Tel. and Fax)
E-mail: support@bender-service.de
1.2.2 Repair service
Repair, calibration, update and replacement service for Bender products
Repair, calibration, testing and analysis of Bender products
Hardware and software update for Bender devices
Delivery of replacement devices for faulty or incorrectly delivered Bender devices
Extended warranty for Bender devices with in-house repair service or replacement
devices at no extra cost
Telephone: +49 6401 807-780** (technical issues)
+49 6401 807-784**, -785** (commercial issues)
Fax: +49 6401 807-789
E-mail: repair@bender-service.de
Please send the devices for repair to the following address:
Bender GmbH, Repair-Service,
Londorfer Straße 65,
35305 Grünberg