Important information
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NGRM7xx_D00292_07_M_XXEN/02.2022
1.2.3 Field service
On-site service for all Bender products
Commissioning, parameter setting, maintenance, troubleshooting for Bender
products
Analysis of the electrical installation in the building (power quality test, EMC test,
thermography)
Practical training courses for customers
Telephone: +49 6401 807-752**, -762 **(technical issues)
+49 6401 807-753** (commercial issues)
Fax: +49 6401 807-759
E-mail: fieldservice@bender-service.de
Internet: www.bender.de
*Available from 7.00 a.m. to 8.00 p.m. on 365 days of the year (CET/UTC+1)
**Mo-Thu 7.00 a.m. - 8.00 p.m., Fr 7.00 a.m. - 13.00 p.m
1.3 Training courses
Bender is happy to provide training regarding the use of test equipment.
The dates of training courses and workshops can be found on the Internet at
www.bender.de > Know-how > Seminars.
1.4 Delivery conditions
The conditions of sale and delivery set out by Bender apply.
For software products, the "Softwareklausel zur Überlassung von Standard- Software
als Teil von Lieferungen, Ergänzung und Änderung der Allgemeinen Lieferbedingun-
gen für Erzeugnisse und Leistungen der Elektroindustrie" (software clause in respect of
the licensing of standard software as part of deliveries, modifications and changes to
general delivery conditions for products and services in the electrical industry) set out
by the ZVEI (Zentralverband Elektrotechnik- und Elektronikindustrie e.V., (German Elec-
trical and Electronic Manufacturers' Association) also applies.
Conditions of sale and delivery can be obtained from Bender in printed or electronic for-
mat.
1.5 Inspection, transport and storage
Inspect the dispatch and equipment packaging for damage, and compare the contents
of the package with the delivery documents. In the event of damage in transit, please
contact Bender immediately.
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