BestCode NExT 88SHS - Page 176

BestCode Next Series 8 Technical Manual October 2022 Page 162 of 290
Prompt Code
Prompt Name
Prompt Description
02-8001
Hardware Fault
"Trip cable not detected."
Displayed to indicate that a trip cable was not detected.
Solution 1:
Check the J30 EHT Red connector.
Solution 2:
Inspect red marked coax cable in the controller and visible areas of the printhead for damage and cuts.
Repairs are not recommended. Replace printhead if necessary.
Solution 3:
Coax socket on the Main PCB is damaged. Replace the Main PCB.
Prompt Code
Prompt Name
Prompt Description
02-8002
Clock Error
"System date invalid [%ls]; must be changed."
Displayed to indicate that the clock, as maintained when the power is on, is invalid.
Solution 1:
Set the time in the Date / Time menu.
Solution 2:
If problem persists after setting the Date in Date / Time menu, there is likely damage and the Main
PCB requires replacement.
Prompt Code
Prompt Name
Prompt Description
02-8003
Clock Error
"System date invalid (%ls)"
Displayed to indicate that the clock, as maintained by the Real Time Clock when the power is off, is
invalid.
Solution 1:
Set the time in the Date / Time menu.
Solution 2:
Replace the battery installed on XB1
Solution 3:
If problem persists after setting the Date in Date / Time menu and replacing the Battery, there is likely
damage and the Main PCB requires replacement.
Prompt Code
Prompt Name
Prompt Description
03-0001
Firmware Update
“Firmware Update”
Displayed to indicate that the firmware was successfully updated.
Prompt Code
Prompt Name
Prompt Description
03-0002
Firmware Update
“Firmware could not be loaded.”
Displayed to indicate that firmware installation failed; neither Primary nor Secondary image was
installed successfully.
Solution 1:
Erase USB and re-load firmware files to USB stick. Repeat Firmware Update.
Solution 2:
Perform J-Link Firmware Load.
Solution 3:
If issue persists, contact BestCode support or replace Main PCB.
Prompt Code
Prompt Name
Prompt Description
03-0003
Firmware Update
“Partially Successful”
Displayed to indicate that firmware installation was partially successful; one image was installed, but
the second was not.
Solution 1:
Erase USB and re-load firmware files to USB stick. Repeat Firmware Update.
Solution 2:
Perform J-Link Firmware Load.
Solution 3:
If issue persists, contact BestCode support or replace Main PCB.
Prompt Code
Prompt Name
Prompt Description
03-0005
Firmware Update
“Invalid Version”
Displayed to indicate that a firmware image on the USB was invalid.
Solution 1:
Erase USB and re-load firmware files to USB stick. Repeat Firmware Update.