What to do if Bizerba Scales say 'Please press key'?
- JJeffrey CastroAug 28, 2025
If your Bizerba Scales display 'Please press key' when self-service mode is activated, press the button.
What to do if Bizerba Scales say 'Please press key'?
If your Bizerba Scales display 'Please press key' when self-service mode is activated, press the button.
What does 'Unbuffered heap is too highly fragmented' mean on Bizerba Scales?
If your Bizerba Scales display 'Unbuffered heap is too highly fragmented' in conjunction with multi-line text editors, the text editor cannot be created in the unbuffered RAM area. Switch the SC II off and on to delete and redefine the unbuffered area.
What does 'Code structure not defined' mean on Bizerba SC II?
If your Bizerba Scales display 'Code structure not defined', it means you are scanning an article with a code digit (e.g. 21....... ) that refers to a code structure number not defined in the 'Data maintenance' / 'Code structures' menu. Correct the code digit or define a code structure to correspond to the code digit in the 'Data maintenance' / 'Code structures' menu.
How to fix 'The text is XXX characters too long ! The text was not saved !' error on Bizerba SC II?
If your Bizerba Scales display 'The text is XXX characters too long ! The text was not saved !' in the PLU maintenance when entering PLU text, shorten the PLU text and save it. The maximum value is 500 characters / 20 lines.
What does 'Encoding of negative value' mean on Bizerba SC II?
If your Bizerba Scales display 'Encoding of negative value', it means you are trying to encode a negative value in a barcode. Negative values cannot be encoded in a barcode. If you want to call up a PLU with a negative unit price, use the piece number code.
What does 'Selling price too high' mean on Bizerba Scales?
If your Bizerba Scales display 'Selling price too high' during sales, check the settings for sales limits in 'Configuration' / 'Device settings'.
What does 'Tare assigned' mean on Bizerba SC II?
If your Bizerba Scales display 'Tare assigned' during sales, a manual tare cannot be overwritten with a tare fixed value.
What does 'Max. value overflow' mean on Bizerba SC II?
If your Bizerba Scales display 'Max. value overflow' during sales, check the settings for totals in sales limits in 'Configuration' / 'Device settings' / 'Sales limits'.
What does 'Incorrect check digit' mean on Bizerba SC II Scales?
If your Bizerba Scales display 'Incorrect check digit' when scanning a PLU, check the barcode print format for dot omissions. If the EAN no. was entered manually via the keyboard, check the entry.
What does 'Incorrect price group!' mean on Bizerba SC II Scales?
If your Bizerba Scales display 'Incorrect price group!', it means a second price group is being used within a ticket that has been opened with a defined price group, which is not allowed. Another price group cannot be selected within a ticket. Conclude the ticket and process a new ticket with the corresponding price group.
| Display | LCD |
|---|---|
| Readability | 1 g / 2 g / 5 g |
| Material | Stainless steel |
| Power Supply | 100-240 V AC, 50/60 Hz |
| Operating Temperature | -10°C to +40°C |
| Connectivity | Ethernet, RS232 |
| Application | Retail, industrial |
| Platform Size | 300 x 400 mm / 400 x 500 mm |
Instructions are integral part of device, must be kept accessible.
Device operated by trained personnel familiar with instructions.
Various symbols used in instructions with their meanings.
Source of danger with high risk of imminent danger to persons!
Source of danger with medium risk of possible danger to persons!
Source of danger with low risk of possible danger to persons!
SC II available with linerless or label printer; SC II 7'' with TFT display.
Bizerba offers a wide range of accessories for the device.
High-quality device for convenient counter sales, use only as intended.
Example of an identification plate.
Detailed explanation of each inscription on the scale's identification plate.
Information related to scale verification requirements specific to Germany.
Software ID and update logbook checked during verification by approval officer.
Lists EMC directives and standards relevant to the device.
Lists low voltage directive and safety standards for IT equipment.
Requirements for power supply installation and connection to Bizerba devices.
Measures for mains power supply interference suppression.
Identifies hazards like wrong supply voltage and energized electronics when switched off.
How to transport and store the device in its original packaging.
Information on putting the device into operation and initial setup.
Steps for placing the scale out of operation for a long period.
How to adjust display settings like brightness and contrast.
Steps for unpacking and assembling the device.
How to level the scale using foot screws and a spirit level.
Procedure for checking the power supply connection.
Location of the power switch for SC II 100 and SC II 800 models.
Example of the scale display showing weight, unit price, selling price, and icons.
Explanation of symbols and their meanings in the display.
Details on transparent modules and insert-foils for membrane keyboards.
Instructions for opening and closing the printer lid and side cover.
What happens when the ticket roll is empty and how paper is rejected.
Diagrams and labels for feeding label paper in the SC II 800.
Diagrams and labels for feeding ticket paper in the SC II 800.
Step-by-step guide to powering on the scale.
Information about automatic keyboard check and error messages.
How to cancel a mistakenly called function and return to the initial display.
How to erase individual characters during value entry.
How to switch on the Bakery device (SC II 100 K/B).
How to operate the SC II 100 K/B with weight values.
Procedures for direct PLU access via PLU keys or second keyboard level.
Steps for indirect PLU call-up using configuration and confirmation.
How to call up a PLU and register it using an operator key.
How to input or overwrite the unit price after a PLU call-up.
How to tare unknown values (empties) and applicable rules.
Procedure for manually entering traceability numbers for origin data.
How manual articles can be multiplied in self-service mode.
Explanation of graduated price and 'No Charge' pricing for items.
How to enforce mandatory piece number entry for each PLU.
Configuration and operation for 'Manual-weighed' PLU type.
Table listing common faults, their causes, and elimination steps.
Table of text messages, causes, and remedies.
Cleaning instructions must be observed during installation, operation and maintenance.
Safety warnings and instructions for cleaning the device.
How to clean the thermal strip using specific Bizerba products.
How to clean the label printer from glue residue.
Procedure for testing the accuracy of the weight display.
Diagrams showing the dimensions of SC II 800, SC II 100, and SC II 200.
Requirements for electrical power supply compliance.