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6.3 DISCOVERY—WHAT HAPPENS TO A DEVICE WHEN MANAGED
Emerald or InvisaPC units can be configured locally when in UnManaged state. When a unit becomes “Managed,” its local database
is replaced with the database from Boxilla. The IP address of the device is preserved—but can be changed from Boxilla. The
administrator can no longer change users, connections and various properties locally on the device—these can only be changed
on Boxilla.
Once a device is managed by Boxilla, Boxilla’s database is “synchronized” to the device when a user logs in to the device. The
following sections outline how to use Boxilla to configure and monitor devices.
There are operating options that can only be configured locally for this current release. These are:
Power-Mode— whether an Emerald or InvisaPC Receiver powers up automatically when power is applied or needs the power button
to be pressed;
Auto-Login—whether an Emerald or InvisaPC Receiver will automatically login as a specific user on power up;
OSD Resolution—resolution that the OSD is displayed at when on screen;
See the Emerald or InvisaPC device manual for full details of these options.
6.4 DISCOVERY—IF A DEVICE IS NOT FOUND
There can be several reasons why a device has not been discovered by Boxilla:
The device may be turned off.
The device may not be reachable on the network— no valid path to device. This can happen if device is on a different network subnet
to Boxilla and no router is between the two subnets. Use PING to verify the device can be reached.
Automatic discovery may not find the device if it is on a different subnet to Boxilla and the router does not allow Multicast UDP
packets to be forwarded to it. The router path to subnet manual addition should work.
There is a potential cabling problem between the device and the Boxilla Manager. Check and where necessary, replace faulty cables.
CHAPTER 6: DISCOVERY—ADDING DEVICES
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