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Confidential
Paper jams in the ejecting section
Paper jams in the duplex tray
<User Check>
• Check that the paper is set in paper tray correctly.
• Flip over the paper in paper tray or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set in the paper tray.
• Check that the thickness of the paper is 60 to 105 g/m
2
.
(60 to 163 g/m
2
for manual feed slot)
• Flip through the paper and reset it in the paper tray.
Step Cause Remedy
1
Foreign object in the back cover Remove the foreign object.
2
Eject actuator coming off Reattach the eject actuator.
3
Connection failure of the eject
sensor PCB flat cable
Reconnect the eject sensor PCB flat cable.
4
Fuser cover attachment failure Reattach the fuser cover.
5
Eject sensor failure Replace the eject sensor PCB ASSY.
6
Damaged gears in the ejecting
system
Replace the main frame L ASSY.
7
Fuser unit failure Replace the fuser unit.
8
Main PCB failure Replace the main PCB ASSY.
<User Check>
• Flip over the paper in paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 105 g/m
2
.
(60 to 163 g/m
2
for manual feed slot)
• Flip through the paper and reset it in the paper tray.
Step Cause Remedy
1
Foreign object in the duplex
paper feed system
Remove the foreign object.
2
Eject actuator coming off Reattach the eject actuator.
3
Fuser cover attachment failure Reattach the fuser cover.
4
Back cover failure Replace the back cover.
5
Eject sensor PCB failure Replace the eject sensor PCB ASSY.
6
Duplex tray failure Replace the duplex tray.
7
Main PCB failure Replace the main PCB ASSY.
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