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Brother MFC-8370DN - Page 117

Brother MFC-8370DN
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3-26
Confidential
Error code 8A
Paper jam (Tray 1)
Error code 8B
Paper jam (Tray 2)
Error code 8C
Paper jam (MP tray)
Jam Tray 1
Remove the jammed paper from Tray 1.
Jam Tray 2
Remove the jammed paper from Tray 2.
Jam MP Tray
Remove the jammed paper from Multi Purpose Tray and press Start.
<User Check>
Check if the paper is jammed in the appropriate tray. If jammed, remove it.
Adjust the paper guide corresponding to the paper size.
Check if too much paper is loaded in the tray.
Step Cause Remedy
1 Dirt on edge sensor Clean the edge sensor.
2
Harness connection failure of high
voltage power supply PCB ASSY
Check the harness connection of the high
voltage power supply PCB ASSY in the
appropriate tray, and reconnect it.
3
Paper feeding kit worn out
(MP/ T1/ T2)
Replace the paper feeding kit of the
appropriate tray.
4
Registration front sensor failure procedure described in “Maintenance
mode 32”. If any problem occurs, replace
the high voltage power supply PCB ASSY.
5 Main PCB failure Replace the main PCB ASSY.

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