Brother MFC-8370DN Service Manual

3-26
Confidential
■ Error code 8A
Paper jam (Tray 1)
Error code 8B
Paper jam (Tray 2)
Error code 8C
Paper jam (MP tray)
Jam Tray 1
Remove the jammed paper from Tray 1.
Jam Tray 2
Remove the jammed paper from Tray 2.
Jam MP Tray
Remove the jammed paper from Multi Purpose Tray and press Start.
<User Check>
• Check if the paper is jammed in the appropriate tray. If jammed, remove it.
• Adjust the paper guide corresponding to the paper size.
• Check if too much paper is loaded in the tray.
Step Cause Remedy
1 Dirt on edge sensor Clean the edge sensor.
2
Harness connection failure of high
voltage power supply PCB ASSY
Check the harness connection of the high
voltage power supply PCB ASSY in the
appropriate tray, and reconnect it.
3
Paper feeding kit worn out
(MP/ T1/ T2)
Replace the paper feeding kit of the
appropriate tray.
4
Registration front sensor failure procedure described in “Maintenance
mode 32”. If any problem occurs, replace
the high voltage power supply PCB ASSY.
5 Main PCB failure Replace the main PCB ASSY.

Brother MFC-8370DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Input color depth	48 bit
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4, 9, 16, 25
Copy speed (black, normal quality, A4)	28 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Display	LCD
Product color	Grey, White
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Card reader integrated	-
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Dimensions (WxDxH)	531 x 451 x 475 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	Scan
Power consumption (standby)	85 W
Power consumption (average operating)	680 W
Package weight	21100 g
Digital sender	No
Maximum duty cycle	- pages per month

Weight and Dimensions

Depth	443 mm
Width	390 mm
Height	442 mm