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Brother MFC-8370DN Service Manual

Brother MFC-8370DN
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3-59
Confidential
Black spots
Black band
<User Check>
- Damp (wet) paper might be used. Try to change to freshly unpacked
paper.
- Toner may be empty. Replace the toner cartridge with a new one.
- If the problem is not solved after printing a few pages, the drum unit
may have glue from label stock on the exposure drum surface.
Refer to the previous page, and wipe it off gently with a cotton swab.
- The drum unit may be damaged. Replace the drum unit with a new
one.
Step Cause Check
Result
Remedy
1
Toner attached
on the develop
roller
Are the black spots at
42.5 mm (develop roller
circumference)
intervals?
Yes
This problem will
disappear by printing
approximate 10 pages. If
the same problem occurs,
replace the toner cartridge.
2
Dirt on the
exposure drum
Are the
black spots
at
94.2 mm (exposure
drum circumference)
intervals?
Yes
Clean the exposure drum
with the drum cleaning kit.
3
Drum unit
connection
failure
Are the electrodes on
the drum unit and
machine body dirty?
Yes
Clean both electrodes
(Refer to Fig. 3-2, Fig. 3-3.)
4
Scratch and Dirt
on the exposure
drum
Does not the black spots
disappear by cleaning
(procedure 2)?
No
Replace the drum unit.
5
Scratch and Dirt
on the heat roller
Are the black spots at
78.5 mm (heat roller
circumference)
intervals?
Yes
Replace the fuser unit.
6
HVPS PCB
failure
Is the problem solved
after replacing the
HVPS PCB ASSY?
Yes
Replace the HVPS PCB
ASSY.
7
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.
<User Check>
- Clean the inside of the machine and the corona wire in the drum
unit. If the same problem occurs after cleaning, replace the drum
unit with a new one.
- The paper tray ground terminal provided in the machine body may
be dirty. Clean the contact with a dry cloth.

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Brother MFC-8370DN Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)28 ppm
Input color depth48 bit
Optical scanning resolution600 x 2400 DPI
Copier resize25 - 400 %
Maximum copy resolution1200 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4, 9, 16, 25
Copy speed (black, normal quality, A4)28 cpm
FaxingMono faxing
Fax memory500 pages
Modem speed33.6 Kbit/s
Total input capacity250 sheets
Total output capacity150 sheets
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity20 sheets
DisplayLCD
Product colorGrey, White
Market positioningHome & office
Display number of lines2 lines
Display number of characters16
Card reader integrated-
Sound power level (standby)30 dB
Sound pressure level (printing)56 dB
Paper tray media typesBond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizesExecutive
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 163 g/m²
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantity1
Dimensions (WxDxH)531 x 451 x 475 mm
All-in-one functionsCopy, Fax, Scan
Color all-in-one functionsScan
Power consumption (standby)85 W
Power consumption (average operating)680 W
Package weight21100 g
Digital senderNo
Maximum duty cycle- pages per month
Weight and Dimensions IconWeight and Dimensions
Depth443 mm
Width390 mm
Height442 mm

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