Brother MFC-8370DN Service Manual

3-77
Confidential
11. DOCUMENT FEEDING PROBLEMS
Problems related to document feeding are end user recoverable if following the User Check
items. If the same problem occurs again, follow each procedure in the order of the number
described in the Step column in the tables below.
11.1 No Feeding
<User Check>
- Check if the document is inserted correctly to the depths.
- Check whether the document is 50 or less sheets. (CCD model)
Check whether the document is 20 or less sheets. (CIS model)
- Check if the ADF cover is closed.
Step Cause Check
Result Remedy
1
Document front
actuator 1
catching on some
position
Does the document front
actuator 1 move
smoothly?
No
Re-assembly the
document front actuator
1.
2
Document front
sensor 1 harness
connection failure
Is the harness of the
document front sensor 1
connected securely?
No
Reconnected the harness
of the document front
sensor 1.
3
ADF motor
harness
connection failure
Is the harness of the ADF
motor connected
securely?
No
Reconnected the harness
of the ADF motor.
4
Document front
sensor 1
malfunction
Does the document front
sensor 1 move smoothly?
(Check it following the
procedure described in
“Maintenance mode 32”)
No
Replace the document
front sensor 1.
5
Feed roller holder
ASSY failure
Though the ADF motor
rotates, does the supply
roller rotate?
Yes
Replace the feed roller
holder ASSY.
6
ADF relay PCB
failure
Is the problem solved
after replacing the ADF
relay PCB?
Yes
Replace the ADF relay
PCB.
7
Driver PCB failure Is the problem solved
after replacing the driver
PCB?
Yes
Replace the driver PCB.
8
ADF motor failure Is the problem solved
after replacing the ADF
motor?
Yes
Replace the ADF motor.
9
Main PCB failure Is the problem solved
after replacing the main
PCB?
Yes
Replace the main PCB.

Brother MFC-8370DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Input color depth	48 bit
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4, 9, 16, 25
Copy speed (black, normal quality, A4)	28 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Display	LCD
Product color	Grey, White
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Card reader integrated	-
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Dimensions (WxDxH)	531 x 451 x 475 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	Scan
Power consumption (standby)	85 W
Power consumption (average operating)	680 W
Package weight	21100 g
Digital sender	No
Maximum duty cycle	- pages per month

Weight and Dimensions

Depth	443 mm
Width	390 mm
Height	442 mm