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Brother MFC-8370DN Service Manual

Brother MFC-8370DN
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3-86
Confidential
Pickup function of paper tray does not work.
The new toner is not detected.
Printing from Macintosh applications fails.
USB direct printing does not work.
Step Cause Remedy
1 Link lever catching on some position Re-assemble the link lever.
2
Pickup roller holder ASSY catching
on some position
Re-assemble the pickup roller holder
ASSY catching on some position.
3 Roller holder ASSY failure Replace the roller holder ASSY.
4 Main motor failure Replace the main motor.
5 Pressure plate drive cam failure Replace the frame L.
6 Main PCB ASSY failure Replace the main PCB ASSY.
Step Cause Remedy
1
New toner actuator not operating
smoothly or catching.
Make sure correct movement of the new
toner actuator of the appropriate color.
2 Main PCB failure Replace the main PCB ASSY.
3
Toner sensor (TE/NEW) failure Replace the relay front PCB ASSY (TE/
NEW) of the appropriate color.
<User Check>
- Check that the printer driver which, is supplied with the product, is installed in Library/
Printers, and that the print queue is created.
- Check the connecting end on the printer browser. It must be matched with the
connecting end which is actually connected.
Step Possible cause Check
Result
Remedy
1
Failure inside the
machine
Does the machine print
test pattern?
(Check it following the
procedure described in
"4.5 Test Pattern 1
(Function code 09)" in
Chapter 7.)
No
Identify the error type, and
then refer to the specified
section of this chapter.
2
Breakage of
main PCB
Does the machine make
a print using a correct
PC and a USB cable?
No
Replace the main PCB
ASSY.
Step Cause Remedy
1 USB host PCB failure Replace the USB host PCB.
2 Main PCB failure Replace the main PCB ASSY.

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Brother MFC-8370DN Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)28 ppm
Input color depth48 bit
Optical scanning resolution600 x 2400 DPI
Copier resize25 - 400 %
Maximum copy resolution1200 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4, 9, 16, 25
Copy speed (black, normal quality, A4)28 cpm
FaxingMono faxing
Fax memory500 pages
Modem speed33.6 Kbit/s
Total input capacity250 sheets
Total output capacity150 sheets
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity20 sheets
DisplayLCD
Product colorGrey, White
Market positioningHome & office
Display number of lines2 lines
Display number of characters16
Card reader integrated-
Sound power level (standby)30 dB
Sound pressure level (printing)56 dB
Paper tray media typesBond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizesExecutive
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 163 g/m²
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantity1
Dimensions (WxDxH)531 x 451 x 475 mm
All-in-one functionsCopy, Fax, Scan
Color all-in-one functionsScan
Power consumption (standby)85 W
Power consumption (average operating)680 W
Package weight21100 g
Digital senderNo
Maximum duty cycle- pages per month
Weight and Dimensions IconWeight and Dimensions
Depth443 mm
Width390 mm
Height442 mm

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