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Error code 57 (DCP-9042CDN/ MFC-9450CDN)
Jam Duplex
Pull out Tray 1 completely. Check inside the machine or open the Back
Cover to remove the jammed paper.
Paper jam while turning it over in duplex printing, or DX (Duplex) solenoid failure
User Check
- Check if the paper is jammed or not. If jammed, remove it.
Step Cause
Remedy
1 DX feed ASSY not assembled
correctly
Reassemble the DX feed ASSY.
2 Paper eject ASSY harness
connection failure
Check the harness connection of the paper eject
ASSY and reconnect it.
3 DX solenoid failure Replace the paper eject ASSY.
4 Engine PCB failure Replace the engine PCB ASSY.
Error code 58
Fuser Error
Turn the power off, then on again. Leave the machine for 15 min.
Error code 59
Self-Diagnostic
Will Automatically Restart within 15 minutes.
If the same error is detected again 15 minutes later, the message below is indicated.
Print Unable 6A
Turn the power off and then back on again.
Fuser unit failure * The code included in the message above is one of 68, 69, 6A, 6B,
6C, 6D, 6E, 6F, 76 and 78.
Step Cause
Remedy
1 Harness connection failure
between fuser unit connector
and engine PCB
Check the harness connection between the fuser
unit connector and engine PCB, and reconnect it.
2 Fuser unit failure Replace the fuser unit.
3 Low-voltage power supply
PCB failure
Replace the PS PCB unit.
4 Engine PCB failure Replace the engine PCB ASSY.
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