Brother MFC Series User Manual

2-25
Confidential
■ Error Code 31
The Head/carriage unit cannot return to its home position.
Detected by the CR encoder sensor.
<User Check>
- Release the release lever at the back of the Paper tray and remove the jammed
recording paper from the engine part.
■ Error Code 32
Head capping cannot be done.
<User Check>
- Release the release lever at the back of the Paper tray and remove the jammed
recording paper from the Platen part and the Maintenance unit part.
Paper Jam
LCD
Step Cause Solution
1 Foreign materials inside the
engine
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Ink supply tubes not properly
attached
Reattach the Ink supply tubes.
4 CR guide rail not properly
attached
Reattach the CR guide rail.
5 Maintenance unit not properly
attached
Reattach the Maintenance unit.
6 CR encoder strip defective Replace the CR encoder strip.
7 CR encoder sensor defective Replace the Carriage PCB ASSY.
8 Maintenance unit defective Replace the Maintenance unit.
9 Main PCB defective Replace the Main PCB ASSY.
Unable to print 32
LCD
Step Cause Solution
1 Foreign materials around the
Maintenance unit
Remove foreign materials.
2 Ink supply tubes not properly
attached
Reattach the Ink supply tubes.
3 Maintenance unit defective Replace the Maintenance unit.
4 Main PCB defective Replace the Main PCB ASSY.

Brother MFC Series Specifications

General

Brand	Brother
Model	MFC Series
Category	Printer
Language	English