2-26
Confidential
â– Error Code 35
Abnormal stopping of the Head/carriage unit
Caused by factors other than recording paper jams such as CR encoder strip stains when
ink is not discharging.
<User Check>
- Release the release lever at the back of the Paper tray and remove the jammed
recording paper from the engine part.
â– Error Code 38
Abnormal stopping of the Head/carriage unit
Caused by a recording paper jam when ink is not discharging.
<User Check>
- Release the release lever at the back of the Paper tray and remove the jammed
recording paper from the Platen part and the Maintenance unit part.
Unable to print 35
LCD
Step Cause Solution
1 CR encoder strip stained Clean the CR encoder strip.
2 CR encoder strip out of place Reattach the CR encoder strip.
3 Ink supply tubes not properly
attached
Reattach the Ink supply tubes.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the Carriage PCB ASSY.
6 Main PCB defective Replace the Main PCB ASSY.
Paper Jam
LCD
Step Cause Solution
1 Foreign materials around the
Engine
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip out of place Reattach the CR encoder strip.
4 Ink supply tubes not properly
attached
Reattach the Ink supply tubes.
5 CR encoder strip defective Replace the CR encoder strip.
6 CR encoder sensor defective Replace the Carriage PCB ASSY.
7 Main PCB defective Replace the Main PCB ASSY.
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