1502154 Rev D Warranty E-1
APPENDIX E
Warranty
C-COR Incorporated ("C-COR") warrants from the date of shipment to customer that Product bearing the C-COR
name will substantially conform to C-COR specification in effect as of the date of shipment and will be free from
substantial defects in material and workmanship under normal use (within published specifications), given
proper installation and maintenance, for the specified warranty period for the Product. C-COR further warrants
to Customer that all Services performed by C-COR for customer will be provided in a workmanlike manner.
Warranty of C-COR Standard Software is set forth in the software license.
Customer must promptly notify C-COR of any claimed defect in the Product and/or Services. C-COR or its agent
may inspect the Product or workmanship on Customer's premises. Product returned to C-COR under warranty
must be shipped prepaid by Customer.
C-COR shall, at its expense, correct any defect in material and workmanship in products manufactured by C-COR
which may appear within the Warranty Period. C-COR MAKES NO OTHER REPRESENTATION OR WARRANTY
OF ANY OTHER KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE GOODS, WHETHER AS TO
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER.
The C-COR warranty shall not cover components subject to normal wear and tear, such as fuses, batteries, and
lamps.
For product shipments after June 2, 2003, the warranty period for C-COR's primary products is as noted in the
following table.
C-COR Product Categories Warranty Period
from Shipment Date
After June 2, 2003
(Domestic US)
Warranty Period
from Shipment Date
After June 2, 2003
(Outside the US)
Category A Products Two (2) Years Two (2) Years
PLEXiS Transport and Business Services Products
All Access Systems Element Management System (EMS)
Hardware Products, including transponders and telemetry
devices. (Note EMS software warranty is subject to terms
set forth in software license).
Category B Products Five (5) Years Two (2) Years
All “Max” Series Access Systems active RF distribution
equipment (including housings), 1310nm and 1550nm fiber
optic products, and nodes.
All Access Systems RF and optical accessories including
equalizers, attenuators, and DWDM muxes and demuxes.
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