Troubleshooting
Other problems 595
The Ink Tank Cover has become detached from the printer .................................................................................... 595
The printer does not go on ..................................................................................................................................... 595
The printer takes time to start up ............................................................................................................................ 595
If the Printer Makes a Strange Sound ..................................................................................................................... 596
Messages advising to check the maintenance cartridge are not cleared ................................................................. 596
The printer consumes a lot of ink ........................................................................................................................... 596
Ink Level Detection ................................................................................................................................................. 596
Error Message
Error Message 599
Error Messages 600
Messages regarding paper 602
Paper mismatch ..................................................................................................................................................... 602
MediaType Mismatch ............................................................................................................................................. 602
The paper is too small. ........................................................................................................................................... 603
The paper is too small. ........................................................................................................................................... 603
PaprWidth Mismatch .............................................................................................................................................. 604
Paper size not detected. ........................................................................................................................................ 604
Insufficient paper for job ......................................................................................................................................... 605
This paper cannot be used. .................................................................................................................................... 605
Roll printing is selected. .......................................................................................................................................... 605
Roll printing is selected, but sheets are loaded. ...................................................................................................... 605
The roll is empty. .................................................................................................................................................... 606
Sheet printing is selected. ...................................................................................................................................... 606
Regular printing is selected, but a roll is loaded. ..................................................................................................... 606
Paper jam .............................................................................................................................................................. 607
Paper is crooked. ................................................................................................................................................... 607
Paper not aligned with right guide. ......................................................................................................................... 607
Cannot detect papr ................................................................................................................................................ 608
Leading edge detection error. ................................................................................................................................. 608
Paper cutting failed. ............................................................................................................................................... 608
End of paper feed. ................................................................................................................................................. 608
Rel lever is in wrong position. ................................................................................................................................. 608
Borderless printng not possible. ............................................................................................................................. 609
Paper position not suitable for borderless printing. ................................................................................................. 609
Roll paper is not securely in contact with roll holder. ............................................................................................... 609
Messages regarding ink 610
Ink insufficient. ....................................................................................................................................................... 610
No ink left. .............................................................................................................................................................. 610
Remaining level of the ink cannot be correctly detected. Check ink tank. ............................................................... 610
Cannot detect ink level correctly. Close tank cover. ................................................................................................ 610
Close Ink Tank Cover ............................................................................................................................................. 610
Ink tank is empty. ................................................................................................................................................... 611
Not much ink is left. ............................................................................................................................................... 611
Check if ink tank is set, and its color and direction. ................................................................................................ 611
The following ink tanks cannot be recognized. ....................................................................................................... 611
Wrong ink tank. ...................................................................................................................................................... 611
Do not pull out ink tank. ......................................................................................................................................... 611
Messages regarding printing or adjustment 612
Cannot adjust paper feed. ...................................................................................................................................... 612
Check printed document. ....................................................................................................................................... 612
Messages regarding printheads 613
Cannot adjust printhead. ........................................................................................................................................ 613
Wrong printhead. ................................................................................................................................................... 613
Printhead error ....................................................................................................................................................... 613
Cannot recognize print head. ................................................................................................................................. 613
Execute printhead cleaning. ................................................................................................................................... 614
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