CHAPTER 12
Performing Factory Reset
• Prerequisites for Performing a Factory Reset, on page 339
• Restrictions for Performing a Factory Reset, on page 339
• Information About Performing a Factory Reset, on page 339
• How to Perform a Factory Reset, on page 340
• Configuration Examples for Performing a Factory Reset, on page 342
• Additional References for Performing a Factory Reset, on page 345
• Feature History for Performing a Factory Reset, on page 345
Prerequisites for Performing a Factory Reset
• Ensure that all the software images, including the current image, configurations, and personal data are
backed up before you begin the factory reset process.
• Ensure that there is uninterrupted power supply when the factory reset process is in progress.
• Ensure that In-Service Software Upgrade (ISSU) or In-Service Software Downgrade (ISSD) are not in
progress before you begin the factory reset process.
Restrictions for Performing a Factory Reset
• Software patches, if installed on the device, will not be restored after the factory reset process.
• If the factory-reset command is issued through a VTY session, the session is not restored after completion
of the factory reset process.
• The config keyword of the factory-reset command is not supported when the switch is in stacking or
Stackwise Virtual Link (SVL) mode.
Information About Performing a Factory Reset
Factory reset erases all the customer-specific data stored in a device and restores the device to its original
configuration at the time of shipping. Data that is erased includes configurations, log files, boot variables,
System Management Configuration Guide, Cisco IOS XE Bengaluru 17.4.x (Catalyst 9400 Switches)
339
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