Cisco CSR 1000v Series User Manual

Call-Home Message Tag (XML Only)Description(Plain Text and XML)Data Item(Plain Text and XML)
For long text message onlyIf the message is generated from the fabric
switch, this is the unique device identifier
(UDI) of the switch.
The format is type@Sid@serial.
•
type is the product model number
from backplane IDPROM.
•
@ is a separator character.
•
Sid is C, identifying the serial ID as
a chassis serial number.
•
serial is the number identified by the
Sid field.
Example:
CISCO3845@C@12345678
Server ID
CallHome/MessageDescriptionShort text describing the error.Message description
CallHome/CustomerData/SystemInfo/NameNameNode that experienced the event. This is
the host name of the device.
Device name
CallHome/CustomerData/SystemInfo/ContactName of person to contact for issues
associated with the node experiencing the
event.
Contact name
CallHome/CustomerData/SystemInfo/ContactEmailemail address of person identified as
contact for this unit.
Contact email
CallHome/CustomerData/SystemInfo/ContactPhoneNumberPhone number of the person identified as
the contact for this unit.
Contact phone number
CallHome/CustomerData/SystemInfo/StreetAddressOptional field containing street address for
RMA part shipments associated with this
unit.
Street address
CallHome/Device/Cisco_Chassis/ModelModel name of the router. This is the
“specific model as part of a product family
name.
Model name
CallHome/Device/Cisco_Chassis/SerialNumberChassis serial number of the unit.Serial number
CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name=“sysObjectID”
System Object ID that uniquely identifies
the system.
System object ID
CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name=“sysDescr”
System description for the managed
element.
System description
Cisco CSR 1000v Series Cloud Services Router Software Configuration Guide
272
Configuring Call Home for the Cisco CSR 1000v
Message Contents

Cisco CSR 1000v Series Specifications

General

Brand	Cisco
Model	CSR 1000v Series
Category	Network Router
Language	English