Chapter 6 Monitoring Queued Calls
6-44 CallConnector Operator
Progress Bar and Timeout
The progress bar displays the duration of each call in the queue window.
Figure 6-5 Progress Bar
When this waiting time exceeds the timeout value configured for the queue, the icon and the color
of the progress bar change to red as shown below.
Figure 6-6 Progress Bar - Timeout
Navigating in the Call Queue Window
Call Queue Toolbar
Figure 6-7 Call Queue Toolbar
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