Overview     
User Guide   2-3 
 
CallConnector Operator Deployment Options 
CallConnector Operator is available in three deployable configurations: 
 
Standalone  This is a single self-contained operator position that connects the Cisco 
Router for telephone status information and call control.  
Backup    The Backup Operator position is always associated with a Standalone 
Operator. It connects to the Primary operator to receive the call control 
and configuration information. 
Server-Based  The Operator Client is installed at the operator position. It connects to 
the CallConnector Server for configuration and call control information. 
The server-based configuration is required or multiple operator 
deployments. 
CallConnector Standalone Operator 
 
The CallConnector Operator can be deployed as a single call handling position for a small 
business as shown below: 
 
 
 
Here the CallConnector Operator is installed on the operator’s PC and it manages the calls that 
are delivered to the operator’s phone. 
 
Note: Each CallConnector Operator requires and connects to its own Cisco IP Phone. 
 
CallConnector Standalone Operator is a separate install on each Windows workstation with an IP 
Phone connected to Communication Manager Express.