Overview
User Guide 2-13
Action Bar
The CallConnector Operator Action Bar consists of four tabs:
• Actions
• Availability
• Group/Department
• Notes
Figure 2-6 CallConnector Action Bar
The Action Bar provides access to the communication services that are available for the selected
contact in the directory. These communication services include the following:
• Ability to make, transfer or conference calls to the multiple contact numbers configured
for the selected contact in the directory.
• View the selected contact’s work associates including their manager, assistant and
backup person as well as all the members of their department/group.
• Availability to make/send calls to the contact’s associates.
• Availability to make/send calls or IM to an available member of their department/group.
• Send a brief message to the selected contact using one of the several message transport
options including Email and SMS messages.
• Allows the operator to change the contact’s call forward settings.
• Allows the operator to change the contact’s presence settings – availability, location and
away message.
Not all directory windows support all tabs:
• The Corporate directory includes all four tabs
• The External directory consists of Actions and Notes tabs
• The Outlook directory supports only Actions tab
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