Monitoring Queued Calls
User Guide 5-11
Incoming Call Toolbar
Figure 5-7 Incoming Call Toolbar
When the line has an incoming call, you can use the buttons on the toolbar for:
Feature Procedure Default Shortcut Key
Answer Select the call in the call window list. The
toolbar will display the Answer button. Click
to answer the call.
Num-Plus
New Call This option allows you to start a new call.
The software will select an idle line
appearance and you will hear the dial tone.
Ctrl + Num-Plus
Speed Speed button provides access to the System
Speed numbers. To dial, click on the
category and then select the speed number.
Page The Page feature displays a menu of page
numbers. Selecting a page number will auto
dial and connect to the page circuit.
Ctrl + Num-Minus
Table 5-8 Incoming Call Toolbar
Dial-Tone State Toolbar
Figure 5-8 Dial-Tone State Toolbar
Feature Procedure Default Shortcut Key
Hang up This feature disconnects the current call.
Speed Speed button provides access to the System
Speed numbers. To dial, click on the
category and then select the speed number.
Ctrl-Zero
Page The Page feature displays a menu of page
numbers. Selecting a page number will auto
dial and connect to the page circuit.
Ctrl + Num-Minus
Group
Pickup
This picks up a ringing call from the selected
pickup group. The pickup groups are defined
in the CME.
Forward This sets up a call forward to the number in
the dial field for the selected line.
Ctrl + F
Table 5-9 Dial-Tone State Toolbar
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