Chapter 6 Monitoring Queued Calls
5-12 CallConnector Operator
Connected Call Toolbar
Figure 5-9 Connected Call Toolbar
After you connect to a call, the call control buttons on the toolbar change to display new options.
These options include:
Feature Procedure Default Shortcut Key
Hang up This feature disconnects the current call.
Hold Hold button places the current call on hold. Num-Minus
Transfer When connected to a call, the transfer button dials
the entered number. This is the first step for
transferring a call.
Num-Delete
Conference When connected on a call, the conference button
dials the entered number and the new call will be
joined to the current call.
Ctrl + Num-Delete
Park The Park feature displays a list of parked numbers
configured in the CME. Selecting a parked number
will auto dial, connect and transfer the caller to the
park.
Ctrl + P
Speed Speed button provides access to the two level
system speed numbers. To dial, select a category
and then the speed number. A transfer operation to
the selected number is started.
Page The Page feature displays a menu of page
numbers. Selecting a page number will auto dial
and connect to the page circuit. A transfer
operation to the selected number is stated.
Ctrl + Num-Minus
Table 5-10 Connected Call Toolbar
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