Cisco Small Business Pro - Picking up Calls

Chapter 7 Using Directories
7-24 CallConnector Operator
Picking up Calls
To Pickup a Ringing Call from Directory
Step 1 Right-click on the name of the contact whose phone is ringing and an
action menu will appear.
Step 2 Select the Pickup option.
Step 3 The CallConnector Operator will proceed to dial that phone and retrieve
the ringing phone call.
Step 4 Your phone line status will become connected to the incoming phone
call.
Pickup will only work for numbers that are in the same Cisco CME as the attendant.
Notes