Using Directories
Operator User Guide 7-5
View List
The View List displays the customized views and allows a different view to be selected or a new
view to be saved.
The table below describes the directory toolbar buttons:
Features Description Default Shortcut Key
Search and
Query
• If the operator selects All Fields, the query
mode is enabled. Enter the query text. You can
enter space for multi-field query. The
CallConnector Operator will display only the
entries that match the entered text.
• If the operator selects a specific field, the
character-by-character search mode is enabled.
Enter any alphanumeric key to search for a
contact in the directory. As you enter the text,
the cursor will move to the matched entry.
For query mode, press
F8 to move focus to the
query field and enter
text, space and
additional text.
For search mode,
press F7 to highlight
previously entered text
and enter search text.
Query Start
and Clear
This button clears the text in the query fields and
resets the search.
Press F7 to start the
query after entering the
text. Press F7 again to
clear.
Directory
Update
This button enables you to refresh the list of entries
in directory.
This Delete button deletes the currently selected
entry.
This Edit button allows you to open the edit entry
window to edit information of selected directory entry.
This New button allows you to add a new entry.
Press F5 to refresh the
current view.
Press Ctrl + E to edit a
selected contact.
Press Ctrl + N to add a
new contact.
Select
Directory
Corporate directory – this button opens and
displays the contacts from the organizational directory
External directory – this button opens and displays
the contacts from the operators shared directory
Outlook directory – this button opens and displays
the contacts from the attendant’s Outlook directory
Press Ctrl F5 to toggle
through the directory
list.
View List Click to pull down a list of previously saved views. Scroll
down to select a customized view, or to save a new
customized view.
Press Ctrl+F6 to open
the Views menu.
Table 7-1 Buttons of the Directory toolbar
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