Chapter 10 Setting up Preferences 
10-18 CallConnector Operator 
 
 
 
These are the default hotkeys for the CallConnector Operator. You can reassign them as long as 
the key combination you are planning to use is not in use. 
 
Feature   Default Shortcut Keys  Action 
Directory   No default shortcut 
available 
Set focus to the Directory window. 
Change Directory  Ctrl+F5   Switch to the next directory. 
Save Directory 
Views 
Ctrl+F6  Save the current view of the Directory window. 
Operators may want to save a view after they 
have customized it to suit their needs and 
preferences. 
Action Bar   F6   Set focus to the Action bar window. 
Query Directory  F8   Set focus to the search/query text field in order 
to enter the search terms or clear the current 
search terms. 
Search Directory  F7  Set focus to the search/query fields in order to 
enable query mode (by selecting All Fields) or 
select the search field. 
Queue   Ctrl+F3  Set focus to the Call Queues window. 
Call Control   F4   Set focus to the Call Control window. 
Help   F1   Open the Help files. This shortcut is not 
modifiable. 
Telephone Status  No default shortcut 
available 
Set focus to the Telephone Status window. 
Show Operator  Pause  Open the CallConnector Operator application 
when working on another application.