If the router is installed in a rack using the rack-mount kit from Viptela, remove the front stopper
screwed along the front side of the rack-mount tray.
1.
2. Then remove the rack-mount tray from the rack by having one person support the weight of the
rack-mount tray while a second person unscrews the rack-mount screws.
3. Place the rack-mount tray on a firm, flat surface.
4. Slide out the vEdge 1000 router from the rack-mount tray.
2. Place the router chassis in the plastic packing bag.
3. Place the side packing foam on both sides of the router chassis.
4. Secure the chassis in the cardboard carton.
5. Secure the top of the chassis by placing the top packing foam over the top of the chassis.
6. Close the cardboard shipping box and seal it with packing tape.
7. Write the RMA number on top of the box for purposes of tracking.
If you are returning any field-replaceable units with the router, repack them as described in Repack Router
Components below.
Repack Router Components
If you need to return any router components, follow these steps:
1. Ensure that you have the antistatic bag for each component and an ESD grounding strap.
2. Place each component in its antistatic bag.
3. Pack each component in its original packing material. If you do not have the original packing material,
ensure that the component is packed adequately with packing material to prevent any damage in transit.
4. Place the component in the original cardboard box or another cardboard box if the original is not available.
5. Secure the box with tape.
6. Write the RMA number on top of the box for purposes of tracking.
Hardware Installation Guide for vEdge Routers
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vEdge 5000 Router
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