REVIEW DRAFT #1—CISCO CONFIDENTIAL
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Cisco WRP500 Administration Guide
Appendix A Advanced Voice Fields
Regional page
Referral Services
Codes
These codes tell the WRP500 what to do when the user places the
current call on hold and is listening to the second dial tone.
One or more *code can be configured into this parameter, such as
*98, or *97|*98|*123, etc. Max total length is 79 chars. This
parameter applies when the user places the current call on hold (by
Hook Flash) and is listening to second dial tone. Each *code (and
the following valid target number according to current dial plan)
entered on the second dial-tone triggers the WRP500 to perform a
blind transfer to a target number that is prepended by the service
*code.
For example, after the user dials *98, the WRP500 plays a special
dial tone called the Prompt Tone while waiting for the user the enter
a target number (which is checked according to dial plan as in
normal dialing). When a complete number is entered, the WRP500
sends a blind REFER to the holding party with the Refer-To target
equals to *98 target_number. This feature allows the WRP500 to
hand off a call to an application server to perform further
processing, such as call park.
The *codes should not conflict with any of the other vertical service
codes internally processed by the WRP500. You can empty the
corresponding *code that you do not want the WRP500 to process.
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