Chapter 5: Maintenance and troubleshooting
98-129217-D Status signalling 131
00350 to
00359
AD9864
calibration data
error
Internal error in the receiving
part of the terminal.
Contact your distributor if the
problem persists.
00360 to
00369
No antenna found The terminal cannot
communicate with the
antenna.
• Check the cable between
terminal and antenna.
• Reboot the terminal.
01010 to
01019
Temperature too
low (critical)
Low ambient temperature is
causing the performance of
the terminal to be degraded or
halted.
Move the terminal to a warmer
location.
For information on ambient
temperature limits, see the
installation manual.
01020 to
01029
Too low
temperature
warning
Low ambient temperature is
causing the performance of
the terminal to be degraded or
halted.
The terminal will assume radio
silence if the problem is in the
ACM module of the antenna.
Move the terminal to a warmer
location.
For information on ambient
temperature limits, see the
installation manual.
01110 to
01119
Temperature too
high (critical)
Terminal: Critically high
temperature is causing the
terminal to shut down.
Antenna: Critically high
temperature is causing the
antenna to stop transmission.
If possible, move the failing
unit to a cooler location.
For information on ambient
temperature limits, see the
installation manual.
Contact your distributor if the
problem persists.
01120 to
01129
Too high
temperature
warning
High ambient temperature is
causing the performance of
the system to be degraded or
halted.
The bit rate is reduced.
Move the terminal to a cooler
location.
For information on ambient
temperature limits, see the
installation manual.
01300 to
01309
No GPS fix The GPS receiver has not yet
achieved position fix.
Make sure the view to the GPS
satellites is not blocked.
Note that in some cases it may
take up to 10 minutes to obtain
GPS fix.
01400 to
01409
Satellite signal
lost
The
SAILOR 150 FleetBroadband
no longer receives a signal
from the satellite.
Make sure the
SAILOR 150 FleetBroadband
has a clear view to the satellite.
ID Event Text Explanation Remedy
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