Chapter 3: Operating the system
98-129217-D Multi-voice (optional) 35
Multi-voice (optional)
You can add Multi-voice to your airtime subscription, enabling you to have up to 4
simultaneous calls. You can subscribe to Multi-voice with or without additional numbers.
To enable Multi-voice, do as follows:
1. Enter the web interface of your terminal.
2. Select Administration > Multi-voice.
3. Enable Multi-voice.
You are now ready to use Multi-voice. See Rules for concurrent calls below.
For details on how to set up Multi-voice using the web interface, see Multi-voice on page 116.
Rules for concurrent calls
• First call initiated: You can use any connected handset and any call type for
incoming as well as outgoing calls.
• Second and subsequent calls: You can only use handsets connected to the LAN
interface for calls initiated/received while another call is active. The call type for the
second and subsequent calls is always Standard Voice.
Handset contexts with additional numbers
Calls to the terminal are treated differently depending on the handset context. If additional
numbers are used, there are 3 possible handset contexts, which are explained in this section:
• Call type groups
• Directly assigned handsets
• Unassigned handsets
The handsets are called using one of the mobile numbers received from your airtime provider.
You must have Multi-voice in your airtime subscription,
Thrane IP Handset software version minimum 1.13 and
terminal software version minimum 1.15, in order to support
the Multi-voice function.
If you have additional numbers in your airtime subscription,
you must set up how the system should use them. See the
sections Handset contexts with additional numbers on
page 35 and Additional numbers for Multi-voice on
page 38.
If your system includes Voice Distress: Distress and Urgency
calls to and from the Distress IP Handset always come
through.
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