Condair Sigma - Malfunction Lists and Remedies

71Fault elimination
8.2 Malfunction lists
8.2.1 System faults
Warning Error Cause Remedy
Code Malfunction Code Malfunction
E1 Smart Card missing No Smart Card installed on the
control board.
Install Smart Card or start test run.
––– ––– E2 Smart Card is empty No data stored on the Smart Card. Install new Smart Card.
––– ––– E3 Smart Card is
defective
Invalid data stored on the Smart Card. Install new Smart Card.
––– ––– E4 Smart Card is
incompatible
The installed Smart Card is not com-
patible with the hardware of the unit or
with the basic settings of the control
electronics.
Install correct Smart Card. Let your
Condair service technician adjust
the basic settings.
––– ––– E10 Hardware fault Control board defective. Replace control board.
8.2.2 Unit faults
Warning Error Cause Remedy
Code Malfunction Code Malfunction
W20 External safety
chain is open
––– ––– One or more monitoring devices (e.g.
safety thermostat) of the external
safety loop have responded.
Check monitoring devices.
No cable bridge connected to termi-
nals "SC1" and "SC2" if no monitoring
devices are connected.
Connect the cable bridge to terminals
"SC1" and "SC2".
W21
Max.llinglevelof
steam cylinder
reached
E21 Max.llinglevelof
steam cylinder
reached but
no heating current
Water conductivity too low (after initial
operation).
Wait until the mineral content of the
cylinder has increased
Water conductivity too low for type of
steam cylinder.
Select correct steam cylinder type.
Phase failure heating voltage. Check electrical isolator in the mains
supply line(s) and switch on if applica-
ble. Check mains fuse(s) and replace
if applicable.
W22
Permissiblelling
time exceeded (20
minutes)
E22
Permissiblelling
time exceeded (more
than 4 hours)
Water supply obstructed/shut-off
valve closed/water pressure too low.
Inspect water supply (lter, water pip-
ing, etc.), check/open shut-off valve,
check water pressure.
Inlet valve blocked or defective. Inspect strainer insert in the inlet valve,
if applicable clean strainer insert or
replace inlet valve.
Excessive back pressure in the steam
line (duct pressure too high, steam
line too long or kinked), causing water
loss via lling cup.
Check duct pressure, inspect steam
installation. If applicable install pres-
sure compensation kit (see options).
Leakage in the water system. Inspect water system and seal if
necessary.