1)
Only available in certain countries.
Fig.51 Emergency call button.
Depending on the equipment, an emergency
call system may be located on the roof con-
sole.
The following voice services can be run by
pressing the buttons
, and ›››Fig.50:
●
information call
●
assistance call
●
emergency call service.
A built-in control unit establishes the connec-
tion.
When a voice service is activated, a connec-
tion is established with a phone line.
Control lamp
There is a control lamp on the control
›››Fig.50 (arrow). It shows the following sta-
tuses:
●
O:
the eCall service is not available.
●
Flashes in red, approx. 20 seconds after
swing on the ignition: the eCall service is de-
activated.
●
Lights up red: system failure. The eCall serv-
ice is available with certain restrictions. CUPRA
suggests going to a specialised workshop.
●
Lights up green: the eCall service is availa-
ble. The system works correctly.
●
Flashes green: There is an ongoing voice
connection.
Emergency call service
1)
The automatic emergency call is only activated
if the ignition is switched on.
If the airbags or, if applicable, the seatbelt ten-
sioners are triggered, a connection is automat-
ically established with the emergency coordi-
nation centre. The automatic emergency call
cannot be interrupted by pressing the button
›››Fig.51
1
.
If the emergency coordination centre's ques-
tions are not answered, the corresponding as-
sistance measures are implemented.
The person on the other end of the line uses
the language of the country in which you are
driving.
Starting an emergency call manually
●
Briey press the button cover and open
the cover ›››Fig.51.
●
Press and hold the emergency call button
for a few seconds ›››Fig.51
1
. The emer-
gency call is activated and a voice connection
is established with the emergency coordina-
tion centre.
If you press the emergency call button inadver-
tently, hang up the call immediately:
●
Press the emergency call button again until
the control light stays green.
Integrated battery
The integrated battery ensures that the emer-
gency call system (eCall) remains available for
some time even if the 12-volt battery has been
disconnected or has failed.
If the integrated battery discharges or is de-
fective, a message stating this is displayed on
the instrument cluster display. Go to a special-
ised workshop and ask for the battery to be
replaced.
EDR data transmission ›››page391
When an emergency call is made, the legally
required data is transmitted to the emergency
coordination centre so that the necessary as-
sistance measures can be determined.