MAINTENANCE, SERVICE AND FAULT FINDING
4-42 25364 Issue 8 March 2018
109 Stepper motor
voltage overload
One of the stepper motors has drawn
too much current. This could be
caused by faulty motor or print head
card error.
110 Print head voltage
overload
Print head has drawn too much
current. Could be caused by faulty
print head, damaged cables or stepper
motor card error.
111 Start when speed too
low
The web speed was not fast enough
when the start signal was applied.
Make sure the web is running before
applying the start signal.
Alternatively verify the signal is correct
for the application.
112 Ribbon speed too
high
The speed of the print ribbon was too
high. Slow down the web speed or
increase the ribbon economy.
113 Washdown cover
inserted
(Communicator II
only)
Remove washdown cover before
printing.
1001 User program not
started
Contact service technician.
1002 Step user program
not started
Contact service technician.
1003 Step status undefined Contact service technician.
1004 Step programming
cancelled
Contact service technician.
1005 Main FPGA not
started
Contact service technician.
1006 Main FPGA still not
loaded
Contact service technician.
1007 Main FPGA not
loaded
Contact service technician.
1008 Step driver
malfunction
Verify stepper motor is connected
correctly.
Stepper card error.
1009 Initialising interrupt
failed
Problem with CPU board
1010 Loading CPU32 failed Problem with CPU module.
1011 Initialising FPGA
Failed
Problem with CPU module or stepper
card.
Error No. Error Text Action
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