Customer satisfaction is a prime objective of EMTEKEK, LLC ( EMTEK). Toward that objective, the
products offered by EMTEK have been designed, manufactured and field tested with care and technical
competence.
(1) In any instance where an EMTEK instrument fails to perform to the customer’s satisfaction,
it is EMTEK's policy to provide prompt and effective investigation of the situation.
(2) EMTEK warrants that products of its manufacture will perform according to stated specifications,
and that the products will be free from defects in workmanship and materials, provided that the
defect of malperformance occurred under normal and proper use of the products. Decision
regarding such normal and proper use will be made by EMTEK following factory inspection and
investigation of the application.
(3) Claims under the terms of this warranty must be submitted in writing within a period not
not exceeding 24 months following dateof shipment of the product from EMTEK to the purchaser,
All products on which warranty claims are established must be submitted to EMTEK within the specified
time period to the EMTEK business address, unless otherwise specified by EMTEK in writing, with
freight transportation charges prepaid. Products judged by EMTEK to be defective will be repaired
or replaced and returned to the customer, with return freight transportation charges prepaid by the
customer.
(4) EMTEK reserves the right to disallow claims for warranty coverage in instances where there is
evidence that the EMTEK product has been placed in a severe or corrosive atmosphere, outside
the specified operating parameters specified for the product.
(5) Similarly, this warranty will be invalidated in instances where the malperformance is attributable
to tampering or adjustment by other than factory approved personnel.
(6) EMTEK’s Liability under the terms of this warranty is limited to repair or replacement of defective of
products at no charge to the customer. EMTEK expressly disclaims any liability to its customers,
sales representatives or users of its products, or to any other person or persons, for consequential
damages of any kind arising out of or in any way connected with the use or EMTEK’s products.
Representations and warranties made by any person, including sales representatives of EMTEK,
which are inconsistent or in conflict with the terms of this warranty shall not be binding upon EMTEK,
unless specifically stated in writing and approved as a document supplementary to this warranty by
an authorized officer of the EMTEK organization.
EMTEK.WRNT.MAR.2010
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