Diagnostics and troubleshooting Proline Promass F 500 Modbus RS485
164 Endress+Hauser
Options Description
Logbook entry only The device continues to measure. The diagnostic message is displayed only in the Event
logbook submenu (Event list submenu) and is not displayed in alternation with the
operational display.
Off The diagnostic event is ignored, and no diagnostic message is generated or entered.
12.8 Overview of diagnostic information
The amount of diagnostic information and the number of measured variables affected
increase if the measuring device has one or more application packages.
In the case of some items of diagnostic information, the diagnostic behavior can be
changed. Change the diagnostic information → 163
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
Diagnostic of sensor
022 Temperature sensor
defective
1. Check or replace sensor electronic
module (ISEM)
2. If available: Check connection
cable between sensor and
transmitter
3. Replace sensor
F Alarm
046 Sensor limit exceeded 1. Inspect sensor
2. Check process condition
S Alarm
1)
062 Sensor connection faulty 1. Check or replace sensor electronic
module (ISEM)
2. If available: Check connection
cable between sensor and
transmitter
3. Replace sensor
F Alarm
063 Exciter current faulty 1. Check or replace sensor electronic
module (ISEM)
2. If available: Check connection
cable between sensor and
transmitter
3. Replace sensor
S Alarm
082 Data storage 1. Check module connections
2. Contact service
F Alarm
083 Memory content 1. Restart device
2. Restore HistoROM S-DAT backup
('Device reset' parameter)
3. Replace HistoROM S-DAT
F Alarm
140 Sensor signal
asymmetrical
1. Check or replace sensor electronic
module (ISEM)
2. If available: Check connection
cable between sensor and
transmitter
3. Replace sensor
S Alarm
1)
144 Measuring error too high 1. Check or change sensor
2. Check process conditions
F Alarm
1)
Diagnostic of electronic
201 Device failure 1. Restart device
2. Contact service
F Alarm
242 Software incompatible 1. Check software
2. Flash or change main electronics
module
F Alarm