Diagnostics and troubleshooting Proline Promass F 500 Modbus RS485
168 Endress+Hauser
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
944 Monitoring failed Check process conditions for
Heartbeat Monitoring
S Warning
1)
948 Oscillation damping too
high
Check process conditions S Warning
1) Diagnostic behavior can be changed.
12.9 Pending diagnostic events
The Diagnostics menu allows the user to view the current diagnostic event and the
previous diagnostic event separately.
To call up the measures to rectify a diagnostic event:
• Via local display → 160
• Via Web browser → 161
• Via "FieldCare" operating tool → 162
• Via "DeviceCare" operating tool → 162
Other pending diagnostic events can be displayed in the Diagnostic list submenu
→ 169
Navigation
"Diagnostics" menu
Diagnostics
Actual diagnostics
→ 168
Previous diagnostics
→ 168
Operating time from restart
→ 169
Operating time
→ 169
Parameter overview with brief description
Parameter Prerequisite Description User interface
Actual diagnostics A diagnostic event has occurred. Shows the current occured diagnostic
event along with its diagnostic
information.
If two or more messages occur
simultaneously, the message with
the highest priority is shown on
the display.
Symbol for diagnostic
behavior, diagnostic code
and short message.
Previous diagnostics Two diagnostic events have already
occurred.
Shows the diagnostic event that
occurred prior to the current diagnostic
event along with its diagnostic
information.
Symbol for diagnostic
behavior, diagnostic code
and short message.