Endress+Hauser Proline Promass E 300 User Manual (English)

Questions and Answers:

R
Rachel GomezAug 13, 2025
What to do if the Endress+Hauser Proline Promass E 300 Measuring Instruments local display is dark with no output signals?
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  ajonesAug 13, 2025
  If the local display of your Endress+Hauser Measuring Instruments is dark and there are no output signals, it could be due to several reasons. First, ensure that the supply voltage matches the value indicated on the nameplate and that the polarity is correct. Check the connection of the cables and correct if necessary. Also, verify that the terminals are correctly plugged into the I/O and main electronics modules. If the issue persists, the I/O or main electronics module might be defective, and you may need to order a spare part.
M
Michael DavisAug 17, 2025
Why is the signal output incorrect on my Endress+Hauser Measuring Instruments device even though the display is correct?
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  Kurt MolinaAug 17, 2025
  If your Endress+Hauser Measuring Instruments device shows the correct value on the local display, but the signal output is incorrect (though within the valid range), it is likely due to a configuration error. You should check and correct the parameter configuration to resolve this issue.
P
Philip BradfordAug 20, 2025
How to troubleshoot incorrect measurements on Endress+Hauser Proline Promass E 300 Measuring Instruments?
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  Pamela CarpenterAug 20, 2025
  If the Endress+Hauser Measuring Instruments device measures incorrectly, this may be due to a configuration error or because the device is being operated outside of its intended application. To resolve this, first check and correct the parameter configuration. Additionally, observe the limit values specified in the Technical Data to ensure you are operating within the device's capabilities.
T
Todd NewtonAug 25, 2025
What to do if the Endress+Hauser Proline Promass E 300 Measuring Instruments local display is dark but the signal output is valid?
- R
  Robert RichmondAug 25, 2025
  If the local display on your Endress+Hauser Measuring Instruments is dark, but the signal output remains within the valid range, the issue might be related to the display settings or connections. Try adjusting the display brightness by simultaneously pressing the indicated buttons to make the display brighter or darker. Also, check that the display module cable is correctly plugged into both the main electronics module and the display module. If the problem continues, the display module itself may be defective, requiring a spare part.
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nicoleewingAug 28, 2025
How to fix 'Communication Error' on Endress+Hauser Measuring Instruments display?
- A
  alyssa73Aug 28, 2025
  If you see a 'Communication Error' message with 'Check Electronics' on the local display of your Endress+Hauser Measuring Instruments, it indicates an interruption in communication between the display module and the electronics. Check the cable and connector between the main electronics module and the display module to ensure they are properly connected. If the issue persists, you may need to order a spare part.
K
Kelly PughAug 31, 2025
What causes signal output outside the valid range in Endress+Hauser Proline Promass E 300 Measuring Instruments?
- E
  Elizabeth CooperAug 31, 2025
  If the signal output of your Endress+Hauser Measuring Instruments is outside the valid range, it could be that the main electronics module is defective. In this case, you may need to order a spare part.
R
Robert BlackSep 4, 2025
Why is the backlighting of my Endress+Hauser Proline Promass E 300 Measuring Instruments local display red?
- A
  adamcummingsSep 4, 2025
  If the backlighting of the local display on your Endress+Hauser Measuring Instruments is red, it means that a diagnostic event with 'Alarm' diagnostic behavior has occurred. You should take remedial measures.
M
Miguel RuizSep 8, 2025
How to change the language on Endress+Hauser Proline Promass E 300 display?
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  kimberlyjacksonSep 9, 2025
  If the text on the local display of your Endress+Hauser Measuring Instruments appears in a foreign language that you cannot understand, it means that the incorrect operating language is configured. To change it: 1. Press the indicated buttons for 2 seconds to return to the 'home position'. 2. Press the indicated button. 3. Set the desired language in the Display language parameter.

Endress+Hauser Proline Promass E 300 Specifications

General

Model	Proline Promass E 300
Manufacturer	Endress+Hauser
Measuring Principle	Coriolis
Housing Material	Aluminum or stainless steel
Device Type	Coriolis flowmeter
Measured Variables	Mass flow, density, temperature
Accuracy	±0.0005 g/cm³ for density
Repeatability	±0.05% of rate for mass flow, ±0.0002 g/cm³ for density
Process Connection	Flange, thread, hygienic connections
Wetted Materials	Stainless steel 316L
Process Temperature	-50°C to +150 °C
Process Pressure	Up to 40 bar
Output Signal	4 to 20 mA, pulse, frequency
Digital Communication	HART, PROFIBUS DP, FOUNDATION Fieldbus, Modbus RS485
Display	LCD, backlit
Ingress Protection	IP66/IP67
Certifications	ATEX, IECEx, FM
Application	Flow measurement of liquids and gases in a wide range of industries, including chemical, oil & gas, food & beverage, and water & wastewater.

Summary

About This Document

Document Function

Explains the purpose and scope of the operating instructions.

Symbols

Details symbols used in the manual for clarity and safety.

Safety Instructions

Requirements for the Personnel

Specifies qualifications and authorizations required for personnel.

Designated Use

Defines intended applications and warns against incorrect usage.

Workplace Safety

Outlines safety measures for working on or with the device.

Operational Safety

Covers safe operation, conversions, and repair procedures.

Product Safety and IT Security

Product Safety

Confirms compliance with safety standards and EU directives.

IT Security

Addresses security mechanisms for device protection and data transfer.

Device-Specific IT Security

Details functions for enhanced operational safety and protective measures.

Access Control and Documentation

Protecting Access via a Password

Describes user-specific access codes and WLAN passphrases for security.

Access via Web Server

Details operating and configuring the device through a web browser.

Access via Service Interface (CDI-RJ45)

Explains network connection via the service interface for secure operation.

Documentation Overview

Guides on accessing standard and supplementary technical documentation.

Product Description and Identification

Product Description

Describes the physical components and mechanical structure of the device.

Incoming Acceptance and Product Identification

Provides checks for verifying device condition and conformity upon delivery.

Transmitter Nameplate

Details the information provided on the transmitter's identification nameplate.

Sensor Nameplate

Details the information provided on the sensor's identification nameplate.

Storage and Transport

Storage Conditions

Specifies requirements for storing the device to maintain its condition.

Transporting the Product

Provides guidelines for safely moving the device to its installation point.

Installation

Installation Conditions

Covers prerequisites and environmental factors for correct installation.

Mounting the Measuring Device

Details the physical process of mounting the device, including tools and preparation.

Post-Installation Check

Provides a checklist for verifying correct installation and connections.

Electrical Connection

Connection Conditions

Specifies requirements for connecting the device electrically, including tools and cables.

Connecting the Measuring Device

Provides step-by-step instructions for connecting the device, including transmitter and PROFINET.

Ensuring Potential Equalization

Covers requirements for proper electrical grounding and potential equalization.

Hardware Settings

Covers device configuration settings accessible via hardware, including device name and IP address.

Operation Options

Overview of Operation Options

Lists various methods for operating and configuring the device.

Access to Operating Menu via Local Display

Explains how to navigate and interact with the device using its local display.

Editing View

Describes the interfaces for entering numerical values and text into parameters.

Access to Operating Menu via Web Browser

Details how to operate and configure the device remotely using a web browser.

System Integration

Overview of Device Description Files

Lists available device description files and sources for obtaining them.

Device Master File (GSD)

Explains the purpose and file naming convention of the GSD file for PROFINET integration.

Cyclic Data Transmission

Describes how the device exchanges data cyclically with an automation system.

Startup Configuration

Explains how device parameters are taken from the automation system during startup.

Commissioning

Function Check

Specifies pre-commissioning checks like post-installation and post-connection checks.

Configuring the Measuring Device

Covers configuring the device using the Setup menu and its guided wizards.

Setting the System Units

Details how to configure system units for measured values like mass and volume.

Selecting and Setting the Medium

Guides the user through selecting and configuring the process medium properties.

I/O Configuration and Advanced Settings

Displaying the I/O Configuration

Guides the user through viewing and configuring I/O module settings.

Configuring the Current Input

Details the setup process for current input modules.

Configuring the Status Input

Guides the user through setting up status input modules.

Configuring the Current Output

Details the setup process for current output modules.

Advanced Configuration and Security

Configuring the Pulse/Frequency/Switch Output

Guides the user through setting up pulse, frequency, and switch outputs.

Configuring the Relay Output

Guides the user through setting up relay output modules.

Configuring the Local Display

Details how to configure display settings for measured values and formats.

Advanced Settings

Lists advanced configuration parameters and submenus like WLAN and Administration.

Security and Device Management

Protecting Settings from Unauthorized Access

Details methods for protecting device configuration from unauthorized changes.

Write Protection via Access Code

Explains how access codes protect parameters from modification locally and remotely.

Write Protection via Write Protection Switch

Details using a hardware switch to lock write access to most parameters.

Device Operation

Reading the Device Locking Status

Explains how to check the device's write protection status.

Reading Measured Values

Explains how to view current measured values for process variables.

Totalizer

Describes how to view current measured values for totalizers.

Performing a Totalizer Reset

Describes how to reset totalizers via the Operation menu.

Diagnostics and Troubleshooting

General Troubleshooting

Provides common solutions for issues related to local display and signal outputs.

Diagnostic Information on Local Display

Describes how diagnostic messages are displayed on the local screen.

Pending Diagnostic Events

Allows viewing of current and previous diagnostic events and how to access remedial measures.

Diagnostic List

Provides a list of up to 5 pending diagnostic events with their information.

Device Information and Maintenance

Device Information

Provides access to parameters displaying device identification information.

Firmware History

Provides a history of firmware versions and their changes.

Maintenance

Covers general maintenance tasks, cleaning, and available services.

Repair

Provides general notes, spare parts information, and return procedures for device repair.

Accessories and Technical Data

Accessories

Lists accessories available for the device, categorized by type.

Technical Data

Provides detailed specifications for the device's application, function, and design.

Input Specifications

Specifies the device's input capabilities, including measured variables and ranges.

Output Specifications

Details the device's output capabilities and specifications for various signal types.

Performance Characteristics and Environment

Power Supply

Details supply voltage options, power consumption, and behavior during power failure.

Performance Characteristics

Provides key performance metrics like accuracy, repeatability, and error limits.

Environment

Specifies environmental conditions for device operation, including temperature and IP rating.

Process

Details process conditions, including medium temperature range and pressure-temperature ratings.

Mechanical Construction and Human Interface

Mechanical Construction

Refers to technical information for device dimensions and installation lengths.

Human Interface

Describes interaction methods, languages, and local operation via display module.

Remote Display and Operating Module DKX001

Explains the use and availability of the optional remote display module.

Supported Operating Tools

Lists and describes various operating tools like Web browser, DeviceCare, and FieldCare.

Data Management and Documentation

Web Server

Describes the Web server functionality, supported connections, and data exchange.

HistoROM Data Management

Explains the HistoROM data management feature for storing and retrieving device data.

Certificates and Approvals

Indicates where to find available certificates and approvals for the device.

Supplementary Documentation

Guides on finding supplementary technical documentation and operating instructions.

Device Parameters and Installation Instructions

Description of Device Parameters

Provides detailed information on all device parameters.

Device-dependent Additional Documentation

Lists safety instructions for electrical equipment in hazardous areas.

Remote Display and Operating Module DKX001 Documentation

Provides documentation details for the remote display and operating module.

Installation Instructions

Provides instructions for installing spare part sets and accessories.

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Table of Contents