Envipco FLEX Series - Customer; Sponsor; Machine Attendants; Service Technician

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Chapter 1
Introductio
n
&
Safety
1.3.1. Customer
The term “customers” refers to users who redeem containers in exchange for payment. Their level
of interaction with the FLEX RVM is confined to inserting containers into the machine, viewing
instructions and advertisements on the video screen, pressing the payment button, and removing
the voucher from the receipt chute. Customers must not place their hands into the In-Feed or have
access to the inside of the FLEX .
1.3.2. Sponsor
The “sponsor” refers to the owner or lessee of the FLEX . In US states with bottle deposit laws, the
FLEX sponsor is usually a retailer that sells beverages that have container deposits. The sponsor is
responsible for maintaining a list of redeemable containers (the “bar code table”), notifying
Envipco of updates to the bar code table, and requesting custom messages appearing on the LCD
and printed vouchers.
Warning!
The sponsor, along with the machine attendants and service
technicians, are responsible for ensuring that both cabinet doors
are locked and secure while customers have access to the
machines.
1.3.3. Machine Attendants
“Machine attendant” refers to anyone that does one or more of the following tasks:
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• cleans the outside of the machine
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• replaces the printer paper
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• maintains the supply of printer paper and commodity bags
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• empties the commodity bins
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• initiates service calls
Machine attendants need the top door key to change the printer paper and the bottom door key to
empty the commodity bins.
1.3.4. Service Technician
A service technician is trained by Envipco to maintain and repair the FLEX . No other person shall
repair or perform internal maintenance on the FLEX .
Warning!
Envipco is not responsible for damages or injuries incurred when
unauthorized repairs are performed on the FLEX .