Envipco FLEX Series - Page 98

Chapter 6 Troubleshooting & Repairs
TABLE 6-1. FLEX Error Messages
Error#
Error Message
Cause
Troubleshooting
9307
Printer Power Failure
RVM not operational
Contact Envipco Support
Printer does not have
adequate power.
Check the printer harness.
9308
Printer No Response RVM
not operational
Contact Envipco Support
Printer communications
error.
Check the printer harness.
9309
Printer Not connected or wrong
Interface Setting
RVM not operational
Contact Envipco Support
Printer communications
error.
Check the printer harness.
9310
Printer Print Receipt failed
RVM not operational!
Call Staff
Printer cannot print a
receipt.
Check the printer harness. Clean print
head.
9500
RVM is in Error Mode
RVM not operational
Contact Envipco Support
This is a catch-all RVM
error.
Inspect all components and harnesses.
9700
Feed Ctrl Error
Contact Envipco Support
General In-Feed error
Check for jams. Inspect the harnesses.
Test the In-Feed Actuators with the
Diagnostic Program (Ultra-48 / Service
Mode).
9701
Feed Ctrl Error Hardware
Init failed
Contact Envipco Support
In-Feed error found on
hard ware initialization.
Check for jams. Inspect the harnesses.
Test the In-Feed Actuators with the
Diagnostic Program (Ultra-48 / Service
Mode).
9702
Feed Ctrl Error
Elevator failed
Contact Envipco Support
I n-F eed elev ator isn ’ t
working.
Check for jams. Inspect the harnesses.
Test the In-Feed Actuators with the
Diagnostic Program (Ultra-48 / Service
Mode).
9703
Feed Ctrl Error
Sorter failed
Contact Envipco Support
The Sorting Cylinder won’t
go into index position. The
Sorting Cylinder is probably
jammed.
Check that the Sorting Cylinder can turn
without obstruction: The assembly may
have come out of alignment. Test the
Sorting Cylinder using Diagnostic
Program (Ultra-48 / Service mode /
Sorter).
9704
Feed Ctrl Error
Light Sensor 1
Contact Envipco Support
Retro-reflector materials
sensor failure.
Clean sensor lens and reflector. Calibrate
sensor. Test the sensor with the Diagnostic
Program (Ultra-48 / Sensors).
9705
Feed Ctrl Error
Light Sensor 2
Contact Envipco Support
Retro-reflector materials
sensor failure.
Clean sensor lens and reflector. Calibrate
sensor. Test the sensor with the Diagnostic
Program (Ultra-48 / Sensors).
9706
Feed Ctrl Error
Light Sensor 3
Contact Envipco Support
Retro-reflector materials
sensor failure.
Clean sensor lens and reflector. Calibrate
sensor. Test the sensor with the Diagnostic
Program (Ultra-48 / Sensors).
9707
Feed Ctrl Error
Light Sensor 4
Contact Envipco Support
Retro-reflector materials
sensor failure.
Clean sensor lens and reflector. Calibrate
sensor. Test the sensor with the Diagnostic
Program (Ultra-48 / Sensors).
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