EPS NEXUS Manual V1.5.2 EN WWW.EPSBV.EU 6
2 NEXUS warranty
Before using the product, we recommend that you read the manual carefully, in which you can find all safety precautions. The warranty is
valid only if the defective product is shown during the warranty period, together with the original invoice or receipt showing the date of
purchase, the model of the device and the name of the seller. If these documents are not shown or are incomplete or illegible, EPS B.V. may
choose to refuse the warranty request. Please note that the warranty is not valid if the model name or serial number on the product has
been altered, obliterated, removed, torn, perforated or rendered illegible.
The warranty for hidden defects and conformity is 2 (two) years from the date of delivery (see terms and conditions). This warranty is not
valid for consumables or parts with limited life, such as batteries, probes, seals and O-rings. If the client does not notify EPS B.V. within 20
(twenty) days of discovery of the hidden defect or deviation from the standard, the warranty for hidden defects shall become null and void.
The user must prove the date on which the hidden defect or deviation from the standard was discovered.
EPS B.V. is only obliged to repair or replace defective or non-conforming parts free of charge, at its own discretion, and without the
customer being entitled to claim compensation for any reason whatsoever. Original replacement parts are available from your reseller. Use
of parts other than original parts will void the warranty.
2.1 Voorwaarden:
This product is covered by a 2 (two) year warranty, except for consumables or parts with a limited warranty (see below).
• The warranty start date:
o This is the date of commissioning, as a starting point the invoice date from the distributor is used or proof of installation by
an installer.
• The warranty period of the product is shortened to 1 (one) year if proof of annual service cannot be shown during the second year
following installation. The annual overhaul must be performed and recorded in the service booklet by a pool specialist.
• If the product is not installed by a specialist or approved reseller, the warranty is limited to 90 days.
• EPS B.V. makes no warranty whatsoever (express, implied, statutory or otherwise) for the product or the software it contains or
comes with, as to the accuracy of the information provided or suitability for a particular purpose.
• Consumables and limited warranty parts:
o Electrodes. Breakage is not covered by warranty
o Chlorine/acid injection circuit components.
o Components of the water electrolysis and hydrolysis process.
2.1.1 The warranty does not cover:
Malfunction and wear of products due to abnormal storage and/or storage conditions at the customer's premises, especially in the event of
an accident of any kind, shall not give rise to a warranty by EPS B.V.. The warranty applies only to products that have become the regular
property of the purchaser. It does not apply to products fully distributed by EPS B.V.. The warranty lapses the moment the products have
been used under unforeseen conditions of use or performance. A design defect is not a hidden defect and EPS B.V.'s customers are deemed
to have received all technical information about the products sold. EPS B.V. does not cover damage and wear and tear resulting from any
modification or special assembly, whether different or not, of the product unless it was performed under EPS B.V.'s supervision.
• Infection with viruses or use of the product with software not supplied or incorrectly installed;
• Negligence;
• A loss of tightness or lack of maintenance of a sealing element or its placement (probes, electrodes, O-rings, pipes, collars, etc.);
• Accident, fire, liquid, chemical, other substances, flood, vibration, excessive heat, inadequate ventilation, overvoltage, excessive or
inappropriate electrical power, radiation, electrostatic discharge, including lightning, other external forces and influences;
• Transportation costs and risks associated with transporting the product to storage and retrieval.
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