o Reduce the number of originals being placed at a time.
Related Information
& “Cleaning the ADF” on page 63
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
& “Cleaning the ADF” on page 63
& “Cleaning the Scanner Glass” on page 66
Scanning Speed Slows Down when Scanning Continuously
When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism from
overheating and being damaged. However, you can continue scanning.
To regain normal scanning speed, leave the scanner idle for at least 30 minutes. Scanning speed does not recover
even if the power is o.
Scanning Takes a Long Time
o When the resolution is high, scanning may take some time.
o Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1
ports. If you are using a USB 3.0 or USB 2.0 port with the scanner, make sure it meets the system requirements.
o When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only le. For more information on your security soware’s functions, see the help and so on supplied with the
soware. e TWAIN.log le is saved in the following locations.
o Windows 10/Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:
C:\Users\(user name)\AppData\Local\Temp
oWindows XP:
C:\Documents and Settings\(user name)\Local Settings\Temp
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
o Clean the scanner glass.
o Remove any trash or dirt that adheres to the original.
User's Guide
Solving Problems
74