Related Information
& “Checking the SSID Connected to the Scanner” on page 80
& “Checking the SSID for the Computer” on page 81
& “Cannot Connect from Devices Even ough Network Settings are No Problems” on page 79
The Scanner Suddenly Cannot Scan Using a USB Connection
o Disconnect the USB cable from the computer. Right-click on the scanner icon displayed on the computer, and
then select Remove Device. Connect the USB cable to the computer and try a test scan. If scanning is possible,
the setup is complete.
o Re-set the USB connection following the steps in [Changing the Connection Method to a Computer] in this
manual.
o If a computer is connected to the scanner by USB while another computer is also connected to the scanner over
a wireless connection and Epson Scan 2 is running on this computer, scanned images are saved to the wirelessly
connected scanner when you press the scanner button. Scan from the computer instead of using the scanner
button or close Epson Scan 2 on the wirelessly connected computer.
Related Information
& “Changing the Connection Method to a Computer” on page 60
Uninstalling and Installing Applications
Uninstalling Your Applications
You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your
operating system. Log on to your computer as an administrator. Enter the administrator password if the computer
prompts you.
Uninstalling Your Applications for Windows
1. Quit all running applications.
2. Disconnect the scanner from your computer.
3. Open the Control Panel:
oWindows 10
Right-click the start button or press and hold it, and then select Control Panel.
o Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
o Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
User's Guide
Solving Problems
82
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