Epson ES-C220

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Lights

ES-C220

ready light

On: The scanner is ready to be used.

Flashing: The scanner is scanning, waiting to scan, processing, or sleeping.

Off: The scanner power is off or an error has occurred.

scanner position light (turns on when the scanner is in the straight path position)

error light

Main Page

Table of Contents3
ES-C220/ES-C320W/RR-400W User's Guide9
Product Basics10
Product Features10
Product Parts Locations11
Product Parts - Front12
Product Parts - Back14
Product Parts - Inside15
Optional Accessories and Replacement Parts15
Scanner Position16
Using the Control Panel19
Control Panel Buttons and Lights20
Changing the Power off and Sleep Timer Settings24
Available Software26
Using the Epson Smart Panel Mobile App27
Wi-Fi Networking29
Network Security Recommendations29
Connecting to an Existing Wi-Fi Network30
Restoring Default Network Settings from the Control Panel31
Wi-Fi Direct (Simple AP) Mode Setup32
Connecting to a Mobile Device (AP Mode Setup)33
Setting up Wireless Scanning from a Smart Device Using Epson Smart Panel33
Wi-Fi Protected Setup (WPS)34
Using WPS to Connect to a Network35
Using WPS PIN Mode to Connect to a Network35
Setting up Network Scanning36
Determining the Product's IP Address39
Changing or Updating Network Connections39
Changing a USB Connection to a Wi-Fi Connection39
Connecting to a New Wi-Fi Router40
Disabling Wi-Fi Features40
Loading Originals41
Scanner Positions41
Loading Originals in the Input Tray42
Loading Large Originals57
Loading Long Paper62
Loading Passports68
Loading Multiple Sizes of Originals in the Input Tray74
Original Document Specifications80
Loading Plastic and Laminated Cards in the Input Tray83
Plastic and Laminated Card Specifications87
Loading Special Originals88
Special Original Specifications96
Scanning99
Starting a Scan99
Starting a Scan from a Scanner Button99
Scanning a Document in Epson Scansmart100
Saving a Scan103
Attaching a Scan to Email104
Sending a Scan to a Cloud Service105
Printing a Scan106
Saving a Scan as a Microsoft Office Format File107
Selecting Epson Scansmart Settings108
Changing the Epson Product109
Changing the Scan Settings110
Software Settings Required for Special Originals112
Changing the File Name Settings113
Changing the Save Settings114
Save Settings116
Customizing Action Icons118
Scanning Using Invoice/Receipt Manager119
Starting a Free Trial120
Hiding the Receipt Manager Trial Icons123
Activating Receipt Manager124
Scanning Receipts and Using Receipt Manager128
Exporting Invoices or Receipts to Quickbooks Online131
Exporting Invoices or Receipts to Quickbooks Desktop132
Saving or Exporting Receipts to Quicken134
Saving Receipt Data as a Turbotax File134
Saving Invoice or Receipt Data as a CSV File135
Scanning Invoices or Receipts as an Image File135
Selecting Invoice/Receipt Manager Settings136
Exporting or Importing the Invoice/Receipt Database137
Changing Column Settings138
Changing Currency and Language Settings139
Importing Categories from Quickbooks or Quicken141
Scan Resolution Guidelines143
Starting a Scan from a Smartphone or Tablet144
Using Mopria Scan145
Scanning with Airprint145
Cleaning and Transporting Your Product147
Cleaning Your Product147
Cleaning Inside Your Product147
Resetting the Number of Scans after Cleaning158
Replacing the Rollers160
Resetting the Roller Counter170
Transporting Your Product171
Administering Your Product (ES-C320W/RR-400W)174
Accessing the Web Config Utility174
Restricting Features Available for Users175
Changing the Administrator Password in Web Config175
Locking the Buttons on the Control Panel Using Web Config176
Disabling the External Interface176
Disabling Network Scanning177
Disabling WSD Scan177
Configuring Product Settings178
Checking Status Information178
Configuring Email Notification178
Managing the Network Connection179
Updating Firmware Using Web Config180
Importing and Exporting Product Settings180
Exporting Settings Using Web Config181
Importing Settings Using Web Config181
Using Your Product on a Secure Network182
Configuring Protocols and Services in Web Config182
Protocol Settings183
Using a Digital Certificate185
About Digital Certification186
Obtaining and Importing a CA-Signed Certificate186
CSR Setup Settings187
CSR Import Settings188
Deleting a CA-Signed Certificate190
Updating a Self-Signed Certificate190
Importing a CA Certificate191
Deleting a CA Certificate191
Configuring SSL/TLS Communication192
Configuring SSL/TLS Settings192
Configuring a Server Certificate for the Product192
Configuring Ipsec/Ip Filtering193
About Ipsec/Ip Filtering193
Configuring the Default Ipsec/Ip Filtering Policy193
Configuring the Group Ipsec/Ip Filtering Policies194
Ipsec/Ip Filtering Policy Settings194
Ipsec/Ip Filtering Configuration Examples199
Configuring an Ipsec/Ip Filtering Certificate200
Connecting the Product to an IEEE 802.1X Network201
Configuring an IEEE 802.1X Network201
IEEE 802.1X Network Settings201
Configuring a Certificate for an IEEE 802.1X Network202
Using Epson Device Admin Configuration Software203
Solving Problems204
Scanner Light Status204
Solving Scanning Problems206
Product Does Not Turn on or Turns off Unexpectedly207
Scanner Button Does Not Start Scanning207
Scanning Software Does Not Operate Correctly208
Cannot Start Epson Scan 2209
Paper Feeding Problems209
Paper Jam Problems211
Paper Protection Does Not Work Correctly220
Scanning Is Slow220
Solving Network Scanning Problems221
Cannot Scan over a Network222
Product Cannot Connect to a Wireless Router or Access Point223
Cannot Access Web Config224
Forgot the Administrator Password225
Network Software Cannot Find Product on a Network225
Solving Scanned Image Quality Problems226
Back of Original Image Appears in Scanned Image226
Image Is Distorted or Blurry227
Characters Are Not Recognized During Conversion to Editable Text (OCR)227
Ripple Patterns Appear in an Image228
Uneven Colors Appear in Scanned Image228
Straight Lines in an Image Appear Crooked228
Scanned Image Is Cropped228
Streaks Appear in All Scanned Images229
Cannot Solve Problems in the Scanned Image229
Solving Invoice/Receipt Manager Problems230
Cannot Access an Accounting Service230
Cannot Import Invoice/Receipt Database230
License Key Is Disabled230
Checking Your Applications231
Checking Your Applications for Windows231
Checking Your Applications for Mac os231
Updating Applications and Firmware231
Resetting the Epson Scan 2 Settings233
Uninstall Your Product Software233
Uninstalling Product Software - Windows233
Uninstalling Product Software - Mac234
Where to Get Help (U.S. and Canada)235
Where to Get Help (Latin America)236
Technical Specifications238
Windows System Requirements238
Mac System Requirements238
General Specifications239
Dimension Specifications240
Electrical Specifications241
Environmental Specifications242
Network Interface Specifications (ES-C320W/RR-400W)242
Safety and Approvals Specifications244
Notices245
Important Safety Instructions245
Wireless Connection Safety Instructions (ES-C320W/RR-400W)247
Notes on the Administrator Password248
Restrictions on Copying248
Default Delay Times for Power Management for Epson Products249
Binding Arbitration and Class Waiver249
Trademarks252
Copyright Notice253
Libtiff Software Acknowledgment254
A Note Concerning Responsible Use of Copyrighted Materials254
Copyright Attribution254

Table of Contents

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