❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
❏ Enable the ECM setting on the control panel.
Related Information
& “Fax Settings” on page 101
& “Basic Settings Menu” on page 53
&
“Cleaning the Scanner Glass” on page 130
&
“Cleaning the ADF” on page 128
Faxes Are Sent at the Wrong Size
❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
& “Fax Settings” on page 101
& “Placing Originals” on page 29
& “Cleaning the Scanner Glass” on page 130
Received Fax Quality Is Poor
❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Fax >
> Reprint Faxes to reprint the fax.
Related Information
& “Basic Settings Menu” on page 53
Received Faxes Are Not Printed
❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Receive Settings.
Related Information
&
“Checking the Printer Status” on page 142
&
“Removing Jammed Paper” on page 143
& “Saving Received Faxes in the Inbox” on page 99
User's Guide
Solving Problems
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