Stylus Photo R1900/R2880/R2000/R2000s/SC-P400 Series  Revision I
Stylus Photo R2000/R2000s  Features  184
 Errors & Remedies
Error Contents Remedies
Fatal error  A mechanical error has 
occurred.
Turn the power Off and back it On.
Maintenance request  Waste ink pads need to 
be replaced.
Replace the waste ink pads and reset the 
counter.
CDR guide error  The CDR Tray Base 
was opened when 
receiving or printing a 
ASF print job.
Close the CDR Tray Base.
The CDR Tray Base 
was closed when 
receiving or printing a 
CDR print job.
Open the CDR Tray Base.
Paper jam  A paper jam has 
occurred.
<When printing on paper>
Remove the jammed paper and press 
the Paper button.*
1 
<When printing on CDR>
Remove the jammed CDR tray and 
press the Paper button.
No paper  Failed to feed paper Load paper correctly and press the 
Paper button.*
1
Multi-feed  Multiple sheets of 
paper were fed at the 
same time.
Press the Paper button to eject the 
multiple sheets.*
1
Ink-out  The cartridge has run 
out of ink.
Replace the cartridge with a new one.*
2
No ink cartridge  Ink cartridge(s) was not 
detected.
Replace the cartridge with a new one.*
2
Wrong ink cartridge  Incorrect ink 
cartridge(s) was 
detected.
Replace the cartridge with the correct 
one.*
2
Paper path error  The paper was loaded 
in a different way from 
the specified one.
Eject the fed paper and press the Paper 
button after loading paper in the 
specified way.
Cover open error  Printing was executed 
with the Printer Cover 
open.
Close the Printer Cover.
Ink Color error*
3
Cleaning after black ink 
replacement cannot be 
performed.
Replace the black ink cartridge with the 
one used before the error, or the one that 
has sufficient amount of ink.
Access point setting 
error (Security key 
exchange)
Error has occurred by 
exchanging security 
key to access point.
Executes access point setting again.
Access point setting 
error (General)
Error has occurred 
during setting Wireless 
LAN to access point.
Executes access point setting again.
Access point setting 
error (Registration)
Registration error has 
occurred by registering 
to access point.
Executes access point setting again.
Access point setting 
error (PINCODE 
authentication)
Error has occurred by 
failure of PINCODE 
authentication during 
setting Wireless LAN 
to access point.
Executes access point setting again.
Cannot set Wireless 
LAN
When sets Wireless 
LAN, Wired LAN is 
connected.
Disconnects Wired LAN, and executes 
accesss point setting again.
Error Contents Remedies
Note  : For detail of remedy, please refer to Troubleshooting according to Error Messages (p.36). 
Note  *1:  When the CDR Tray Base is opened, close the CDR Tray Base and press the Paper button.
*2:  When the CDR tray has been inserted, remove the CDR tray and press the Ink button.