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Chapter 4 Handling
4
Cleaning the Printer
Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth.
Cleaning the Thermal Head/Platen Roller
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain
receipt print quality.
Depending on the roll paper used, paper dust may stick to the platen roller and the paper may not be
fed correctly. To remove the paper dust, clean the platen roller with a cotton swab moistened wit
h
water. Turn on the product power only after the water has completely dried.
Turn off the product, open the roll paper cover, and clean the thermal elements of the thermal head
with a cotton swab moistened with an alcohol solvent (ethanol or isopropyl alcohol).
CAUTION
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.
CAUTION
After printing, the thermal head can be very hot. Do not touch it and let it cool before
you clean it.
Do not damage the thermal head by touching it with your fingers or any hard object.
Thermal head
Platen roller
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