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Epson WF-3820 Series User Manual

Epson WF-3820 Series
378 pages
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User's Guide
Printing
Copying
Scanning
Faxing
Maintaining the Printer
Solving Problems
NPD6431-01 EN

Table of Contents

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Epson WF-3820 Series Specifications

General IconGeneral
Print TechnologyInkjet
Max Print Resolution4800 x 2400 dpi
ConnectivityUSB, Ethernet, Wi-Fi, Wi-Fi Direct
Paper Capacity250 sheets
Duplex PrintingYes
Scanner TypeFlatbed color image scanner
Display2.7" color touchscreen
FunctionsPrint, Copy, Scan, Fax
ADF Capacity35 sheets
Scan Resolution1200 x 2400 dpi
Fax Speed33.6 Kbps
Ink TypeDURABrite Ultra pigment ink
Ink Cartridges4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Paper Sizes SupportedA4, A6
Mobile PrintingEpson Connect, Apple AirPrint, Mopria
Dimensions (W x D x H)16.7" x 19.8" x 10.8"

Summary

Guide to This Manual

Introduction to the Manuals

Explains the different manuals provided with the Epson printer for setup and use.

Searching for Information

Details how to find information using keywords and bookmarks in PDF manuals.

Printing Only the Pages You Need

Guide to extracting and printing specific pages from a PDF document using the print dialog.

About This Manual

Explains the meaning of marks, symbols, and notes used in the manual for clarity.

Marks and Symbols

Defines caution, important, and note symbols used to convey safety and reference information.

Operating System References

Lists the Windows and Mac OS versions referred to throughout the manual for user guidance.

Trademarks

Lists registered and unregistered trademarks of Epson and other companies mentioned in the manual.

Copyright

Outlines the terms and conditions for reproducing, storing, or transmitting the publication's content.

Important Instructions

Safety Instructions

Provides essential safety instructions for using the printer to prevent injury or damage.

Printer Advisories and Warnings

Details warnings and advisories related to printer setup, usage, and handling to avoid damage.

Protecting Your Personal Information

Explains how to erase personal information stored in the printer before disposal or transfer.

Part Names and Functions

Front

Identifies and describes the function of parts located on the front of the printer.

Inside

Identifies and describes the function of parts located inside the printer.

Rear

Identifies and describes the function of parts located on the rear of the printer.

Guide to the Control Panel

Control Panel

Explains the function of each button and icon on the printer's control panel for operation.

Home Screen Configuration

Details how to customize the home screen of the control panel with various icons and settings.

Menu Screen Configuration

Explains how to navigate and use the menu screens and tabs within the printer's control panel.

Entering Characters

Guides users on how to input characters and symbols using the on-screen keyboard for settings.

Viewing Animations

Explains how to access and view animated operating instructions on the printer's LCD screen.

Loading Paper

Paper Handling Precautions

Provides essential precautions for handling and loading paper to prevent jams and ensure print quality.

Paper Size and Type Settings

Explains how to register paper size and type settings on the printer to match print jobs.

List of Paper Type

Lists various media names and their corresponding types for optimal printing results.

Loading Pre-punched Paper

Provides specific instructions for loading pre-punched paper into the paper cassette.

Loading Long Papers

Details the procedure for loading long paper, emphasizing the importance of perpendicular cuts.

Placing Originals

When using the scanner glass

Provides instructions and cautions for placing originals on the scanner glass for scanning.

Originals that are not Supported by the ADF

Lists document types that cannot be scanned using the Automatic Document Feeder (ADF).

Inserting and Removing a Memory Device

Inserting and Removing an External USB Device

Explains the procedure for inserting and removing USB memory devices from the printer's external interface port.

Sharing Data on a Memory Device

Guides users on how to write or read data on a memory device connected to the printer from a computer.

Printing

Printing Documents

Comprehensive guide on printing documents from Windows and Mac computers using various settings.

Printing on Envelopes

Instructions for printing envelopes from both Windows and Mac OS, covering size and media type settings.

Printing Photos

Details on printing JPEG and TIFF files from memory devices, including specific photo settings.

Printing Web Pages

Explains how to print web pages from both computers and smart devices using Epson Photo+ and iPrint.

Printing Using a Cloud Service

Information on printing documents via the Internet using Epson Connect services like Email Print and iPrint.

Copying

Available Copying Methods

Outlines the various methods for copying originals, including color, monochrome, and size adjustments.

Basic Menu Options for Copying

Explains the fundamental settings available in the copying menu, such as color mode and 2-sided layout.

Advanced Menu Options for Copying

Details advanced copying features like reduce/enlarge, original size, multi-page layouts, and image quality adjustments.

Scanning

Available Scanning Methods

Lists various methods to scan documents, including to network folders, email, computers, and smart devices.

Scanning Originals to a Network Folder

Step-by-step guide to saving scanned images to a pre-configured network folder.

Scanning Originals to an Email

Instructions on how to scan documents and send them directly via email from the printer.

Scanning Originals to a Computer

Explains how to save scanned images to a computer connected to the printer, including software requirements.

Scanning Originals to a Memory Device

Details on saving scanned images directly to a memory device inserted into the printer.

Scanning Originals to the Cloud

Information on sending scanned images to cloud services using Epson Connect.

Scanning Using WSD

Explains how to scan images to a computer using the WSD feature, including setup instructions.

Scanning Originals to a Smart Device

Guides users on how to scan documents directly to a smart device using the Epson Smart Panel application.

Faxing

Before Using Fax Features

Checks essential setup requirements before utilizing the printer's fax functions.

Overview of this Printer's Fax Features

Provides a summary of the printer's fax capabilities, including sending and receiving.

Sending Faxes Using the Printer

Detailed instructions on how to send faxes directly from the printer's control panel, including recipient selection.

Receiving Faxes on the Printer

Explains how the printer receives faxes automatically or manually and how to manage received documents.

Menu Options for Faxing

Details the various settings and options available within the fax menus for configuring fax operations.

Menu Options for Inbox

Explains how to manage received faxes stored in the printer's inbox, including viewing and deleting.

Using Other Faxing Features

Covers additional faxing functions like printing fax reports manually and using other advanced features.

Sending a Fax from a Computer

Guides users on sending faxes from a computer using the FAX Utility and PC-FAX driver.

Receiving Faxes on a Computer

Explains how to receive faxes on a computer and save them in PDF format using the FAX Utility.

Maintaining the Printer

Checking the Status of Consumables

How to check ink levels and maintenance box status via the printer's control panel.

Improving Print, Copy, Scan, and Fax Quality

Provides methods to adjust print quality, clean print heads, and align print heads for better output.

Cleaning the Printer

Instructions on how to clean the printer's exterior and internal components to maintain performance.

Saving Power

Explains how to configure power saving modes and automatic power-off settings to reduce energy consumption.

Installing or Uninstalling Applications Separately

Guides users on how to install and uninstall printer software and applications on their computer.

Transporting and Storing the Printer

Provides instructions on how to properly pack the printer for storage or transportation to prevent damage.

Solving Problems

The Printer Does Not Work as Expected

Comprehensive troubleshooting for common printer issues like not turning on, paper feed problems, and connectivity.

A Message is Displayed on the LCD Screen

Explains how to interpret and resolve various error messages displayed on the printer's LCD screen.

Paper Gets Jammed

Troubleshooting steps for clearing paper jams and preventing future occurrences.

It is Time to Replace the Ink Cartridges

Instructions on ink cartridge handling, replacement, and temporary printing options when ink is low.

It is Time to Replace the Maintenance Box

Information on maintenance box handling, replacement procedures, and error conditions.

Printing, Copying, Scanning, and Faxing Quality is Poor

Troubleshooting steps for addressing issues related to poor print, copy, scan, and fax quality.

Cannot Solve Problem

General advice and steps to take if other troubleshooting solutions do not resolve the issue, including contacting support.

Adding or Replacing the Computer or Devices

Connecting to a Printer that has been Connected to the Network

Steps to connect a computer or smart device to a printer that is already on the network.

Re-setting the Network Connection

Guidance on reconfiguring network settings, especially after changing routers or computers.

Connecting a Smart Device and Printer Directly (Wi-Fi Direct)

Instructions for establishing a direct connection between smart devices and the printer using Wi-Fi Direct.

Checking the Network Connection Status

Methods to check the printer's network connection status and troubleshoot potential issues.

Product Information

Paper Information

Details available paper types, capacities, and specifications for printing documents and photos.

Consumable Products Information

Information on genuine Epson ink cartridge codes and maintenance box codes.

Software Information

Overview of available network services and software products for the printer, including printing and scanning applications.

Settings Menu List

A list of settings available on the printer's control panel, categorized into General, Printer, and Network settings.

Product Specifications

Technical specifications of the printer, including dimensions, weight, scanner, ADF, and fax capabilities.

Regulatory Information

Information on standards and approvals for the printer model, including FCC and IC compliance.

Administrator Information

Connecting the Printer to the Network

Explains how to connect the printer to a network using various methods, including control panel and installers.

Settings to Use the Printer

Covers essential settings for using printer functions, including print functions, setup, and basic operations.

Managing the Printer

Information on managing printer settings, including disabling external interfaces, monitoring remote printers, and backing up settings.

Advanced Security Settings

Details advanced security features like protocol control, digital certificates, and SSL/TLS communication for secure network access.

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