Epson WF-3820 Series User Manual

Too many originals are loaded in the ADF.
Solutions
Do not load originals above the line indicated by the triangle symbol on the ADF.
The original slips when paper dust adheres to the roller.
Solutions
Clean the inside of the ADF.
& “Cleaning the ADF” on page 131
Originals are not detected.
Solutions
On the screen for copy or scan, or fax, check that the ADF icon is on. If it is
o,
place the originals again.
Cannot Print
Cannot Print from Windows
Make sure the computer and the printer are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Checking the Connection Status
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may
be able to solve the problem depending on the results of the check.
1.
Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.
❏ Windows 10
Click the start button, and then select Epson Soware > Epson Printer Connection Checker.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
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Epson WF-3820 Series Specifications

General

Print Technology	Inkjet
Max Print Resolution	4800 x 2400 dpi
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Paper Capacity	250 sheets
Duplex Printing	Yes
Scanner Type	Flatbed color image scanner
Display	2.7" color touchscreen
Functions	Print, Copy, Scan, Fax
ADF Capacity	35 sheets
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 Kbps
Ink Type	DURABrite Ultra pigment ink
Ink Cartridges	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Paper Sizes Supported	A4, A6
Mobile Printing	Epson Connect, Apple AirPrint, Mopria
Dimensions (W x D x H)	16.7" x 19.8" x 10.8"