222
Print head needs Power Cleaning
7. Do one of the following:
• If there are no gaps, select No.
• If there are gaps or the pattern is faint, select Yes and continue. Follow the instructions on the
screen to clean the print head.
• If most lines are missing or not printed, most of the nozzles are clogged. Select No and then run a
Power Cleaning. See the link below.
8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not
be able to print.
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait
at least 12 hours. Then run a nozzle check, and try cleaning the print head if necessary. If quality still
does not improve, run a Power Cleaning.
Parent topic: Print Head Nozzle Check
Related tasks
Cleaning the Print Head Using the Product Control Panel
Power Cleaning Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
To Next Page
Loading...
Need help?
General
