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Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not
be able to print.
6. Select Nozzle Check.
7. Select Finish to print a nozzle check pattern and confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait
at least 12 hours. Then run a nozzle check, and try cleaning the print head if necessary. If quality still
does not improve, run a Power Cleaning.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using the Product Control Panel
Power Cleaning Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
3. Select Head Cleaning or Print Head Cleaning.
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